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August 2023 by Jessica Manns
Kudos to the whole team at the location on Walden Ave in Depew. It was the cleanest and most organized Dollar General I have ever been in. I have avoided this chain for years, as well as one other like it, because of bad experiences like disorganization and lack of customer attention. But this store in particular was immaculate and the staff was friendly and hard working, and it showed! They didn’t mope around acting like they hated their job, wishing they were someplace else. Thank you for caring about your customers and place of employment. Well done! You truly are appreciated!
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August 2023 by kelly “Belle” k
This is my regular DG I visit and haven't had a bad experience as a customer, until today. The store is clean n usually stocked pretty good. But the new employee Kendra is very rude. She talked bad about me when I walked away. What she didn't realize was that I could hear her. Kendra is a bad addition to this store. I'm going to drive out of my way to another DG because I won't shop at a store where an employee talks bad about the customers.
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May 2023 by Nicole Wawrzyniak
This use to be one of my favorite locations but after the customer service I received there I will never go back to that location. I was either videotaped or had my pictures taken by the store manager, for what reason you ask? I have absolutely no idea! I’ve been in touch with corporate and their district manager was going to contact me about the situation and it’s been 3 weeks and still have heard nothing! If I find that any of that was posted on social media I will be contacting my lawyer and will be taking legal action.
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April 2023 by margi ballistrea
Had everything in stock that I was looking for.
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April 2023 by Nicole W.
I frequent the store quite regularly, today I ran in this morning so I can get a few things and use my weekly coupons. One of the items that I needed was the Mr. clean Magic eraser in the 3 count box. I proceeded to the aisle, saw that they did not have it proceeded to walk out the store to go to another location down the road. I park in the parking lot that's in back of the store due to a huge crater of a pothole in the front parking lot. So I walk to my car, I get in and see that the store manager is now in her vehicle smoking a cigarette while videotaping me on her phone or taking pictures. At first I didn't realize what she was doing. As I back out of my spot, I realize her phone in her hand and it's placed up to her windshield. She again is either videoing me or taking pictures. I'm not sure what she was doing. I see her almost every week. I'm not saying she should remember who I am but I'm not sure if she thought I was shoplifting mind you, I carry the smallest little purse that could barely fit my wallet, phone and keys. Anyway I decided to go to the other location that's down the road from my house to see if the they have the items I needed which they did I purchased about $50 worth of product and got talking to the employee there and told him what has just happened. He said that the manager at the Walden Ave location has a "reputation" for things like that. I am a faithful customer and spend a decent amount of money with this company, if she did think I was stealing which mind you she wasn't even in the store when I walked in and obviously I would NOT steal, she should have said something to me. I've been in retail for over 25 years and I e never had this happen to me nor would I do this to a customer especially in this situation, it was very odd. Honestly if I had time to go back I would have, or I would have said something when it was happening but I kind of realized it to late. It was a very odd experience, I did reach out to corporate to explain what happened. I don't think I'll go back there, just for the simple fact that this situation even occurred. I'll continue to go to the other location, it usually has more in stock anyway. I just wanted to share my experience incase it happens to someone else.
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December 2022 by Quita Quita
Had exactly what I needed and was clean and organized
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December 2022 by Frank Michael
Nice staff. Had everything I was looking for.
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October 2022 by Yvonne Johnson
Nothing bad about the store, rude very rude customers
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September 2022 by Kayla
The 2 employees did not know anything about giving a refund or price checking my order from what my receipt said. They had to call someone that still wouldn’t check the prices down from what my online order gave me as the total. Didn’t even know how to refund my card. Worst experience ever at a dollar general. Don’t have people that don’t know anything, working at your store.
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July 2022 by Tracey Caldarella
I go to dollar general all the time on Walden and Transit because the people are very nice along with the store and the hours work for me. The manager is wonderful pleasant and helping lady. She helps me when I am struggling for items cause I have trouble with my hands. There should be more people like her around.
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July 2022 by James skinner
Last weekend I went shopping for my family .I walked in and the woman told me she was close and I couldn't do my family shopping . I like going to the store because of the late hours,and the people are nice and helpful . But the time the woman was very rude and told me to leave because she was close
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March 2022 by Anonymous
The 2 employees did not know anything about giving a refund or price checking my order from what my receipt said. They had to call someone that still wouldn’t check the prices down from what my online order gave me as the total. Didn’t even know how to refund my card. Worst experience ever at a dollar general. Don’t have people that don’t know anything, working at your store.
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February 2022 by Jennifer Barczykowski
Nice clean store. Everything was neat and organized. Friendly employees.
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October 2021 by Juanita Gutierrez
Don't like the place I hate with all my heart
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May 2021 by Ivonne Luna
The guy sees we are about to get down and lock the front doors. Sign says closed at 4 but website says is open till 10. ??♀️ Not happy