Edward's Appliance is a family-owned business that has been serving Western New York for over 60 years. They partner with many independent retailers across the country to buy popular brands in bulk, allowing them to offer great prices to customers. Customers appreciate their friendly, knowledgeable, and non-commissioned sales team, which provides straightforward assistance without pushy sales tactics. The store is known for its personal service and quick, reliable delivery with in-house staff who handle installation and removal efficiently. Customers highlight the excellent experience, noting same-day delivery and installation, helpful explanations about appliances, and a caring attitude from staff. Many mention that prices are competitive, often cheaper than larger stores, and that the staff go above and beyond to ensure customer satisfaction. The positive reviews also praise the professional and courteous installers who take the time to do the job right. Overall, Edward's Appliance is trusted for its quality service, fair prices, and commitment to caring for its customers.
I had a unbelievable experience at Edwards appliance Cole was outstanding. The young men mike and Don that brought in my washer was so professional. I'm not use to having such outstanding service I needed to post this. I just wanted to say thank you.
October 2024
Fantastic experience. They were able to deliver, install and remove my old dryer the same day I purchased. Delivery staff was timely, courteous and did a great job installing and explaining the new unit.
October 2024
As a small business owner I was very impressed with the personal service they went above and beyond. I now understand why my wifes family buys all their appliances here.
