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March 2024 by Peter Nitro
As expected....no quarter taken and no quarter given......
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March 2023 by Chris Suarez
The level of service, knowledge, and professionalism displayed by the tax professional went above and beyond what was required of them to do!
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February 2023 by J D.
At the beginning of January, I received a call from a receptionist at H & R Block reminding me that it is tax season. I was informed of different ways that I could file: in person appointment, online with a tax preparer or online, independently, using their software. I chose to work with a tax preparer online. I made an appointment to receive a call from the preparer in order to get the ball rolling.Anthony Ambrose (same preparer from previous year) called at the appointed time. He confirmed that I would like to file online with him. He explained that all I needed to do was upload pictures of my paper work to him so that he could get started. During the tax prep process, I was able to log into my account from HR Block web site and check on my messages from Tony. I was also able to send messages and questions to him on this account. My husband and I had numerous questions and Tony patiently answered our questions. If he needed to research the answers, he got back with us quickly via phone calls. I would definitely recommend Tony at H & R Block (Broadway, Lancaster NY) because he genuinely seemed to care about providing good service. He was very thorough and he completed our taxes in a timely manner.
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May 2022 by Julie P
Anthony Ambrose from the office on Broadway in Lancaster, NY D&L plaza was fantastic!!! He was so helpful and friendly. Truly and asset to H&R Block!
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May 2022 by Julie G
Anthony Ambrose from the office on Broadway in Lancaster, NY D&L plaza was fantastic!!! He was so helpful and friendly. Truly and asset to H&R Block!
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May 2022 by zxaya
Fast and helpful with the situation I had to file for
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March 2022 by joseph hochstine
Representative always does her best to make sure we have a good experience and takes care of us when we have questions or issues
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March 2022 by Kristin Washburn
The lady that prepared our taxes was AWSOME so friendly and professional
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March 2022 by Brian Munk
Very thorough and knowledgeable. Always get the best possible refund
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March 2022 by Gary Dunn Jr
Great customer service and convenient to upload images of documents and file online )
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April 2021 by C. Suarez
The level of service, knowledge, and professionalism displayed by the tax professional went above and beyond what was required of them to do!
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April 2021 by Megan Martin
Lory provided great customer service and kept me in the loop at all times
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April 2021 by Kim Duda
Lorraine is the best. On the pricey side but worth it.
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April 2021 by Stephine Banish
Had to get my stimulus check for the first and second round and I normally don't file my taxes before I went they told me it would cost no more than 60 dollars ,well it cost me 170.00 !! I was so livid .
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March 2021 by Laura Dobe
Elaine is great. She takes her time and makes sure we get the most for our refund. She has great attention to detail and is caring.
