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January 2024 by Rick K
This place is a hidden gem. I was looking for a local bank to open an account with and noticed that Lake Shore had one of the best CD rates around. I then did some research and saw they were rated highly as far as their bank health (B+).... so I decided to give them a shot. What a great decision this was. I am in my 60's and this was the best banking experience I have ever had. I was politely greeted by the tellers who then routed me to the branch manager (Anthony Verhagen). Anthony was simply fabulous to deal with. He was very organized, knowledgeable, and personable. Really good people skills and to me seems like a really good and honest person. It was a breeze opening my account. I even found the paperwork I was given was clear and straightforward. If you are looking for a place for your banking needs, do yourself a favor and consider this bank/branch.
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April 2021 by Timothy Finnegan
Best service I ever received from a bank !Would highly recommend
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January 2021 by amber marie
Management is rude and clueless at this location. The security is also subpar as the building has only one exit and entrance and the entire building is now glass, very easy for someone to see through the entire building.
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December 2019 by Scott S.
Very helpful and friendly customer services representatives here. Wanted to exchange some cash for coins and they didn't ask any questions, like do you have an account with us. They went to the vault and got what I needed and wished me a good day! Couldn't have been more pleasant!
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September 2019 by Jess E
They are always very pleasant and professional in dealing with me. I’ve been banking with lakeshore for about 5 years now and they have always addressed my concerns and taken care of my banking needs. Also the app is very user friendly.
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June 2019 by teresa armstrong
Took quite a while for the teller to answer when I hit the call teller button from the drive through. I think especially on a Friday at 3:30pm right around the time people start getting out of work and want to cash their paycheck it took a very long time.
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January 2019 by Queen Fee Fee 3696
I when to the bank got money and try again ,but over the limit,so when inside and got cash adv,but the ATM charge me for money I didn't and there is no ATM charge for that transaction. When any bank let u get money ( if it's your bank and they still charge u some kind of way) my New year is screw and Bill's get cut off because the bank careless job... to lazy to do there job and check the cameras @ the ATM machine.. I done with banks and New York State GREED!!!!!!!