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October 2023 by Stacey Donnelly
The people at the registers are always nice and greet when you walk in. However the people in the pharmacy are always rude.
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October 2023 by Megan Pieszala
Pharmacy is always slow and messy for prescriptions. Also today I was told that they weren't taking flu shot walk-ins (even though it's advertised everywhere) because they were too busy - 1pm on a Sunday and only one other person was in the whole store.
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February 2023 by Jessica Stone
PHARM MISTAKE!! Incorrectly filled perscription for my 2 year old (incorrect dosage & amount), ped office sent New script with the correct information again. Pharm stuck a new label on the same bottle. Dangerous!
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December 2022 by Bronwyn M.
Absolutely terrible! I have no idea what they teach their pharmacist Associates but it's the worst. First off, they make you wait for no reason. They see you but they won't help you right away. Not to mention every time I call they tell me my meds are ready but when I pick them up I ALWAYS have to wait. What's the point of checking ahead and telling the customer the meds are READY when they are NOT. The most infuriating thing was how they put one of my meds back when I called the day before to confirm it was ready and that I would either pick them up later that day or the next. I was not willing to wait on the other one. Btw, get associates with better attitudes who don't toss your meds at you. I didn't have time to wait because I had coworkers waiting for me outside who were more than gracious enough to do the pitstop for me on our lunch break. I'll most likely be going to another Rite Aid with hopefully much more respectable associates.
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December 2022 by J “JPezz” P
Only pharmacy open during the big storm. My wife had surgery, needed her medication and Steven pulled through in a big way helping us get sorted. I really can’t thank him enough, he saved my wife a lot of misery tonight. Thank you thank you thank you
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November 2022 by Hannah Arrington
We called the pharmacy a few times at 4pm on a weekday to see if our order was in. One time when they didn't pick up the message looped back to the main menu. The other four times it rang and rang until the line cut out.
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November 2022 by Audrey Miller
For many years I have been doing my business with Rite aid, before that when it use to be Eckerd. I don't know what's going on with any of the Rite aid pharmacy but it is absolutely getting bad. I switched from this one to the other one on Losson and Union and that one is just as bad. 3 people and the pharmacist but the 3 people are all foreigners. I had the one guy tell me that they had to order my medicine,to find out the next day it was there. Just very disorganized. Nobody knew what they were doing. This one at Transit and William the female pharmacist is not friendly and her tech is just miserable. You're working with the public and you need to separate your personal life from work. I've worked in retail for 25 +years. You don't like your job then leave. With that being said I've moved on and I'm now with Walgreens.
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November 2022 by Alisha Binkley
Literally the worst pharmacy. You call and someone either doesnt pickup or hangs up on you. You call to refill and never gets refilled unless you call. When you go to pick up youre still waiting like 20 minutes in line.
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October 2022 by Taylor Freund
The most unorganized, unprofessional. Every time I go to get a prescription they are out of stock on my medication or it’s not done or even better when I go to get I’m waiting ten to fifteen minutes to be seen at the window. Ridiculous. Needs new staff
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August 2022 by Lynn K
Anyone catch the rainbow yesterday over Rite aid. Beautiful clouds as well.
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July 2022 by sue vanderlip
The pharmacist was extremely helpful, my prescription was sent from the hospital to the wrong rite aid. I got no help whatsoever from the other two people who worked in the pharmacy, but the pharmacist overheard the conversation and immediately took care of the problem. He got my prescription from the other rite aid and it was filled. I appreciate that extremely as I was just coming from hand surgery from a hospital. One associate in the pharmacy ignored me completely and the other was absolutely miserable. The only reason I am writing this is it's not my first experience with miserable people in this store at the pharmacy. I have never had a problem with any of the pharmacists at the store.The other workers in the store seem absolutely pleasant and helpful . I have gone to rite aid for over 20 years and I certainly will give the store another chance That's the reason I am filling out this survey hoping for the best.
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July 2022 by Kimberly Reszetucha
I didn’t get a chance to talk to the pharmacist, but the staff in the pharmacy is the absolute worst. And this isn’t the first time I’ve had a bad experience , so I feel comfortable posting this one star. Go anywhere else.
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July 2022 by Andrea Castle-Baecker
I've been using this pharmacy for 4 years. I have never had an issue with any of the pharmacists and if there was ever a wait, the techs always apologized for the inconvenience. The store is always clean and orderly and very rarely are they out of what I'm shopping for. The clerks are also very polite.
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December 2021 by Mark II S.
I wanted to get a flu shot and thought that Rite Aid would be a quick option. They have signs outside advertising availability of flu, covid and shingles shots, but when you enter the premises, there are no signs or instructions on where to go. Sometimes there is a clerk at the register, sometimes not. There was this time and she told me to go to the pharmacy. Perhaps this seems obvious, but it still helps to have some in-store direction, especially in these days of labor shortages. So, I went back to the pharmacy area, and I could see that there was no way I would be attended to for quite awhile, or even to be able to speak to anybody. So I drove across the street to Wegmans and was pleased with the efficient system in place to get my flu shot quickly and with a minimum of fuss.
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October 2017 by Lynne H.
I went to the store for a flu shot. I have never had so much pain. The pharmacist placed the injection in my shoulder. I have never had so much pain. Avoid this place at all costs.
