Sherwin-Williams Paint Store is praised for its excellent customer service and helpful staff. Customers frequently mention staff members such as Amparo, Roger, Lisa, and Mike, highlighting their kindness, professionalism, and willingness to assist with various painting needs. One customer appreciated the staff’s help in sorting out a nursery painting project, while another praised AC, the manager, for his understanding and quick resolution when a wrong paint was purchased. Mike from the commercial store received special mention for being friendly, helpful, and proactive in providing updates, making customers feel valued. Despite the positive service, some customers expressed disappointment with the paint quality, especially for the price paid. For instance, a customer who bought the top brand “Emerald” found that coverage was poor, requiring multiple coats, which did not meet past standards. Overall, Sherwin-Williams is recognized for its friendly, compassionate, and professional staff who go above and beyond to assist customers, making it a reliable choice for paint needs.
Top notch customer service! Amparo, Roger and Lisa all played a vital role in helping me sort out my painting project for my nursery. Very grateful for their help, truly remarkable!
November 2021
Great place to do business! The gentleman ( I wish I had his name)who helped me went above & beyond to give me a great deal & was just so helpful! Highly recommend!
May 2021
I was assisted by knowledgeable and professional people who understood my visit to the store and knew exactly what I needed.
