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March 2024 by Sharon
When you're in there to go see what was wrong with my phone. If I could get another one for free. Also, we he dhad Marc You was super nice checked out everything for iso that we can get another phone. It was a pleasure to do in business
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February 2024 by Susan Maryniewski
Picked up our phones last night (2/14/24). The guy was a real jerk. Caught him in all kinds of lies and was nasty when we wouldn't buy the insurance or pay the $35 to have him set up our phones. Said he works on 100% commission. Got home and come to find out he didn't activate the phones, which he said he did, not even a sim card...he didn't even open the boxes, as the seals were still on! Yes, my ignorance some too but really!
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January 2024 by Ed Schroeder
I had an issue Yew Years Day with my phone not connecting to Wi-Fi or internet...was unable to send or receive text or call. They were awesome...tried to get reconnected but couldn't so they filed the warranty claim and had a new phone delivered in 2 days...went back when I received and they transfered everything over to replacement phone and cleared the damage phone for it to be returned...Awesome customer service!!!
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December 2023 by Pinky's Garage
Needed a new flip phone for my Mom recently and stopped at this location.Matthew gave me great service. Quick and easy transaction. Got the phone and was on my my in just a few minutes.So MUCH better than experiences I've had at company owned VERIZON stores.Thanks Matthew!
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June 2023 by Hannah Aquino
The employees at this location acted like 30+ year old frat boys. I went in and Stephen told me to wait until there was a holiday promotion to get a new phone or I would have to pay over $500 with an upgrade. Well mine was broken and I could not wait around, so I went to the location on Walden closer to the mall and what do you know I got a new iPhone and paid $264 the same day the other place told me to wait. They were so unprofessional, didn’t ask for any type of verification of being an account manager on my plan, and never asked if I wanted to do a trade in with my previous phone. This location is contract employees, they don’t work directly for Verizon. I don’t recommend this location at all.
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May 2023 by Ali Algubani
Steven is the guy to go to. He was friendly and very cooperative. Thank you steven.
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April 2023 by Alexa Christine
Steven Bales was my sales rep and he was great. He worked with me to help lower my families bill and helped me get the best price i could on a new iPhone.
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April 2023 by Judi Gross
Steve Bales is the best...very professional,answered all of my questions& I would recommend this store because of him..
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March 2023 by Bonnie Engasser
Quiton gave us excellent service today. We came in to exchange phones and he explained the whole procedure expertly. It was a seamless experience and the best one yet at a Verizon store.
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March 2023 by George Kent
Steven was very helpful when I went to get a new iPad. I ended up leaving with a new case and adding cellular service to my iPad. He helped me unlocked some savings too. He also helped me with my cell case after it was already worn out. Great experience
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March 2023 by Boss Kelly
Steve B was a great representative to work with. He helped me out with upgrading my iPhone so that I can take care of my business. Thanks Steve, I’ve been able to have a better phone that doesn’t slow down while I’m driving for gigs. Highly would suggest Steve for anyone who is a Verizon customer.
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March 2023 by David Deynes
A gentleman named Steve Bales handle my exceptionally. I’d recommend him if anyone needs a new cell phone, watch or just service. Thanks S.B!!!
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March 2023 by Thomas Geib
Steve was great! Often imitated, never duplicated. There can be only one Steve!. I would give him 10 stars if I could
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March 2023 by KC Kistner
I am very happy with the sale of my new phone. The sales rep Steve B., very helpful and polite!
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March 2023 by Henry Barcomb
WOW!? I typically hate going to the phone store. It's so high presaure. But Steven made the experience great. No pressure and quite helpful. Thanks Steven!
