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August 2023 by Deborah J.
Derby Tops does not provide prices on their BOGO items. You don't know until you're in store what the cost will be. I believe this is illegal but at least very misleading. I only shop there in desperation, when I'm out of something I need immediately. Otherwise I shop at Eden Shurfine. And their deli is amazing, all order fresh cut not precut and stacked in the case like Tops.
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May 2023 by Sandra C.
I went to go get my sons birthday cake and no one was in the bakery . I went asked someone to call and someone came looked then told me there was no cake. Absolutely awful service. I will take my business to Walmart.
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March 2022 by Traveling w.
Overall nice store much better and bigger than the other Tops down the street. Had a decent selection of product and items. Staff are mostly helpful and friendly. Cashier lines are a bit long sometimes during peak hours.
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May 2021 by Gui Hua Huang
A very helpful place and it’s inside tops and very nice workers. Keep up the work!
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November 2020 by Harris C.
Slow and terrible customer service. Waited for almost 20 minutes on line for a mistake initiated by customer and then compounded by employee who didn't know what they were doing. You think they'd at least apologize for the delay. Not a word.
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September 2019 by Steven Y.
Just wanna know did someone really won 80m powerball on 9/4 night from here? Please if you know do PM me!
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July 2019 by Fortnite K.
MOST OF THE STAFF ARE HELPFUL One of the Mangers is really nice. Place is always clean to me. Only thing I say is do not shop at night.
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April 2019 by Jim B.
Overpriced. Their registers are never open. When they are, the cashiers move at a snail's pace. They also don't know how to bag. The self checkout lanes rarely work without some kind of error requiring assistance from an employee, who will assist you when they are good and ready. There are lots of other things wrong with this craphole, too many to mention. The town needs another grocery store so that this one can be run into the ground.
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March 2019 by Midge W.
Dear Tops, Thank you for selling me the most god-awful fish fry i've ever had! Wow, when you guys screw up, you really take it to the next level! I mean epic! How do I even begin to describe the terrible awfulness of this western New York staple? I mean, every restaurant, fire hall, bingo palace, cub scout pack, bowling alley and pizza parlor have mastered the fish fry since the pope declared there be no meat eaten on Fridays. It doesn't take much; fresh fish, beer batter, fresh fries... its not a mystery! This fish was so hard and dry, it was like biting into a fish flavored pretzel. But without the flavor. I could've driven nails with the thing! As if it was excavated from the permafrost of some sub-arctic archeological dig! What the hell? Don't you kids have access to fresh fish? I mean, real, fresh fish is only steps away! Same department! You seem to be importing it from some Nigerian second hand store.. On the plus side, it was a very nice geometric shape. But i suppose thats how the machine spits it out. If you define mac salad as elbows with dust-sized flakes of red peppers mixed with something that is not mayonnaise as mac salad, then mission accomplished. Gak! Hork! Blech! Come on! How hard is mac salad for pity's sake? Everybody makes it! Its a staple of the fish fry! You people should be embarrassed. Stop making this abomination.
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April 2018 by Dave Allerton
Great staff I've had nothing but great results from all who work there they are very informative and have answers for most ailments I highly recommend Tops Pharmacy they are cordial with great attitudes and I wish all would run a tight ship like they do ! Thank you Tops Pharmacy and your staff for being a top-notch business !!!
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June 2017 by Chris San Filippo
I used this pharmacy while traveling. It was quick and painless! Friendly staff.
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April 2016 by Brittney Knapik
Very rude.