TOPS Friendly Markets offers a wide variety of fresh products and a good selection of cultural cooking items, making it a convenient choice for many shoppers. The store is generally appreciated for its larger size and better assortment compared to nearby locations. Staff members are mostly friendly and helpful, contributing to a positive shopping experience. However, customers sometimes find the prices to be high, especially when not on sale, which can make shopping there costly in today's market. The store features both traditional registers and self-checkouts, though some find the self-checkout lanes too small to handle more than half a cart, leading to occasional long lines during busy times. Customers also note the store's pharmacy services as a positive aspect. While some reviews express frustration over past issues or misunderstandings, overall, TOPS is seen as a decent store with a good product selection and helpful staff, though prices and checkout convenience could be improved.