These reviews highlight a positive experience with Verizon, a telecommunications company offering cell phones, wireless plans, accessories, and internet services. Customers appreciate the helpful and friendly staff at the Verizon stores, particularly mentioning employees like Zach and Rhine for their professionalism and willingness to go above and beyond. Many reviews praise the store's efficiency, with one customer noting they were in and out in less than 25 minutes after facing challenges with customer service. Others mention that the staff listens carefully, understands their needs, and sells only what is necessary, making the process smooth and hassle-free. Customers who initially struggled with customer service or online chats found in-store assistance to be much more effective. One customer from Versailles was especially grateful for the staff's hard work in setting up their internet, which had been difficult due to their location. Overall, the reviews reflect high satisfaction with the store's helpfulness, quick service, and the staff’s genuine effort to assist customers, making Verizon a trusted and recommended choice for telecommunications needs.
Great customer service! I'm from out of town and needed a phone ASAP as we were leaving for vacation the next day. The rep was able to multi-task and assure my product was available....so I wasn't waiting for no reason. Highly recommend!!
January 2026
Wonderful experience with representative. Knowledgeable and willing to assist
July 2025
The employee was very helpful and kind throughout the whole process. He went above and beyond to help us.
