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July 2024 by nadhem namouchi
Slow, Not cooperative. Wrong infomation about available stock.
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July 2024 by Jacob Gunderson
100% recommend the geek squad service here. Brought in my PC for some repairs, both Joe and Donte were extremely knowledgeable and helpful in talking through repair options and diagnostics. Got my PC fixed up and components installed in no time. Appreciate the help!
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July 2024 by Nicole Dempsey
Was so excited to see one around!
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June 2024 by Stan cerlanek
AVOID PURCHASING APPLIANCES. I Bought a Refrigerator on May 9th was delivered May 16, 4 days later fridge quit working water from ice all over my floor. After roughly 2 hours on the phone and 5 different representatives I still couldn't get a replacement. Reached out to Ross Mooney who's team was more responsive and got replacement sent. Second fridge delivered with a big dent and after another go around finally got a pick up scheduled for June 15. Delivery just got canceled! I tried calling the Dewitt NY store 4 times using 4 different extensions and in every case was transferred to a national number. Avoid purchasing an appliance here.
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May 2024 by pat smith
Slow to get help.
And constantly trying to sell me stuff I didn't need or want
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May 2024 by tallguy3708
It's the only store in the area. I bought my computer and all additions there, along with the geek squad contract. Had a problem with a component. The geek wouldn't even take a look at it. Suggested I take it up with the manufacturer. Why did I pay for geek squad?
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April 2024 by Fudge
Myles in home entertainment helped me a few times but today with an external hard drive . He always has such a positive attitude. Definitely a pleasant shopping experience
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April 2024 by Tracy Haynes
Had what I was looking for. The product had a manufacturing defect, they exchanged it with no issue. Love this store.
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April 2024 by Erika O
Anthony was very helpful in helping me find headphones today. I had specific wants in them and he had a wealth of information that helped me choose the right ones for me. Great customer service.
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April 2024 by Eileen Hoyt
Always great customer service, especially from Nick!!!
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March 2024 by Joe C
Had to return to the store 2x after my purchase. The sales representative did not inform me on any additional items I would need.
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March 2024 by Ann Rossi
You could get lost in this store. Huge variety to choose from. Fast in and out service team.
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March 2024 by kyle fox
Great prices
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March 2024 by Laina Griffing
I stopped in to Best Buy to get a replacement screen protector for my phone. I was very happy with the employee Carlos he knew what he was doing was very polite and dealt with myself in another customer at the same time leaving no one unintended. I like that they return the screen protector and you don't have to do it yourself and pay for shipping....
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March 2024 by Jennifer Plaisime
I think best buy has the worst customer service on the planet. Called to get an installation done for my remote starter since it's included in the order, spent 2 hrs on the phone and no service. Why having installation included but no where to get it installed? I'm done with them. They are so rude and unprofessionals. Less than zero star for customer service.
