-
February 2024 by Misty Toole
Just left your Dewitt location. Drove here from Liverpool to get a bottle of spray Shower Oil. All 3 girls were sitting at the counter. Never said “hello” or “can I help you find something?” I walked around for 10 minutes. Walked up to the Register so that I could ask a question. When I complained about the service, the chubby, pink hair girl who I’m assuming is the Manager(by the way…was having a personal phone call while I was walking around.) told me “Don’t come back!!” Great business, terrible staff. Theses girls will cause you to close that business and it’s unfortunate. You have great product. It is also unfortunate that The won’t be back. If I were you, I would post their positions.
-
September 2023 by Barbie B.
I have enjoy the products from this store, so I was more disappointed by a recent trip there to return a defective item (packaging prevented soap from being dispensed). I walked in, there were no other customers, just me and one store employee. I walked to the register. She did not get up from her chair at the other end of the store. She just looked at me. Then finally yelled out loud asking me what I needed, instead of meeting me at the register. It was uncomfortable. I explained that I had a return, she rose from her chair then to walk toward me and ask me to show her the item. When I did, she said "oh yeah, that happens sometimes to those bottles". Since she admitted that it was a known problem, I thought she would understand why I wanted a return...but no, she just stood there giving me a hard time. Typically, you would expect a retailer to apologize for the inconvenience of making a return, particularly since she just told me it was a known problem. I asked firmly again. She said she would talk to a manager. She finally returned and offered a gift card. I am a reasonable customer, not difficult, but this was no kind of treatment...very unexpected.
-
June 2023 by Jeffery Mead
Very nice experience with employee Kambreia. She was very helpful and gave great advice on selecting products based on her own personal use if them and her experience working in the store.
-
June 2023 by Cyndi Savage
Love the laundry soap
-
May 2023 by Jenny Tracy
I go in there asking for a scent that another store made for me. The young girl with crazy hair was so rude to me and said well we don’t have that and gave me a nasty answer back like screw you. I said well last time I was in here they called that store and got what they needed to make some of that scent for me. I will not return to this store ever again. She was rude, acted like she hated her job and she should not even be working there!!!! Worst customer service and clearly doesn’t know how to treat customers with respect and dignity. This store is awful and I wouldn’t recommend this store to anyone!!!!!!
-
March 2023 by Katherine Blanford
Was not happy with my customer service or quality of product. There were two 4 for $20 bath bombs signs above the bath bombs. When I went to buy the total was $30 with no explanation other than that the special was not for that current day. When I left the store there was no description on the signs for when the sale was. When I had my son use the bath bomb residue was left in the tub and an oily substance. Unfortunately the whole situation was really disappointing. Will not be returning. :(
-
March 2023 by Alyssa Coon
this is NOT a quality bath bomb. Didn’t float. Put off 0 color. The very little color it did put off Stained me And my tub. And it was a $7 bath bomb, and while it smelled good, I’m very disappointed. Left the water looking absolutely disgusting. And left something very oily and slippery residue. I tried cleaning my tub out with cleaning products and it won’t come out. It’s clear they use non cosmetic grade mica to make these bath bombs. I took a video but it won’t let me post it here. The soap from this store however was great.
-
March 2023 by Lizard Lips
I love the laundry soap. The staff are amazing and very helpful
-
March 2023 by None B
No one else was in there and the employees still could not do the job correctly. I saw long hairs on the unwrapped soaps - gross!!
-
March 2023 by Novella
First time there and the worker was very nice. Great customer service. Smells wonderful in there, of course. The displays are well thought out. Very cute shop. Will go back again.
-
March 2023 by Gehan Hammad
They have wonderful scents of soaps ,I found nice and good customer service
-
March 2023 by Chris Baker
Oh my good stuff. Love the laundry detergent.
-
March 2022 by DeLa Vega
Idk what kind of sugar they use for the sugar scrub but it comes in a white bag that is from Walmart. Don’t know if it’s actually plant based!!!
-
March 2022 by Mudmower 83
Awesome soap awesome staff would recommend this place
-
March 2022 by The ToyBreaKer
Friendly staff a good amount of soap scents to choose from it does not dry out my skin like most soaps do it is pricey but worth the money you spend.
