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“Edwin and the team were great onboarding us as new Verizon Wireless customers and getting us set up with new phones and plan perks. Friendly, thorough, knowledgeable.”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“The staff was lovely. I came in to ask about an upgrade phone for my son. They were able to assist me and provide me with a plan with all details if I decided to upgrade. We thought about it and came back two days later to upgrade and take advantage of the Black Friday Deal. We ended up updating 2 phones to the new Iphone 17 Pro Max, we got 2 iPads and a great deal for our trade in phones.
Every one was very friendly, provided great service and ensured all our questions and concerns were addressed. They provided many options, deals and geared us to make a great choice both in value and within our budget.”
“Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.”
“Best and most efficient time ever spent at an ATT store location (Thornwood). Brandon Rivera was very professional, courteous, and honest. He helped us review our plan and perform upgrades to new phones. I even upgraded a third phone that I wasn't planning to perform because he made the process simple. Thanks for all the recommendations! I'll be sure to come back.”
“The owner Kirby was the most patient and knowledgeable person I've ever had help me at any cell phone store. He went above and beyond to take care of my very particular circumstance! Would highly recommend this AT&T location.”
“India at this store is the most helpful person I’ve ever met. I’ve been here twice to upgrade phones and both times she was the greatest. It’s not even my closest store but it worth the trip!!!”
“This was my first time doing business with Vas and Eddie. They came highly recommended by some family members. The service was great as advertised. They go above and beyond to meet all of your needs. Thanks guys. ??”
“Everyone at the store was very friendly. I came in twice and worked with Chris both times and he answered all my questions and set up my new phone line. Everything was easy, quick, and well explained. I had tried two other Verizon stores in the area with no luck and quotes of much higher services.
I’ll be coming back to this one in the future!”
“LUIS is awesome. My daughters phone stopped working and her father couldn’t get his first responder credentials uploaded but Luis managed to fix everything. Would definitely recommend”
“Came to get my screen fixed. Best service & best pricing I’ve got ever. Have other devices going for amazing prices! Definitely will be back & will be the only store earning my business.”
“Absolutely outstanding service from Mary. I don’t think I’ve ever met anyone which such grace and patience. We ran into a few issues activating our phones due to WiFi issues in the store (not Mary’s fault) and even then she handled everything with a great attitude and was very patient. She is truly amazing. Thank you so much Mary.”
“I love all the techs in that store (AT&T 102 Washington Avenue Dumont, NJ )
They are friendly, knowledgable and they always are able to resolve all my issues”
“I'm honored to meet this guy today. His name is Juan. He is a representative of a Verizon and a simple mobile store located in whiteplains Rd. He is the definition of a textbook case of who represents a company not what the company represents. This man is passionate about what he does. He's well knowledgeable and well-informed. He's very patient, great listener, and very respectful. I have experienced a lot of customer service representatives but not one like this. Hopefully, he gets rewarded handsomely by the company he represents.Kind gestures go a long way.”
10:45AM - 12AM
819 Yonkers Ave STORE FRONT 4, Yonkers
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“I accidentally broke my Pixel 7 Pro Screen and I went to this place.
Amazing experience! They took my phone and repaired it perfectly! Amazing customer service and really understanding. I can't thank them enough!
Thank you!”
“David is a most generous and patient man willing to help even the most exhausting customers with a smile and great sense of humor. Personally, he successfully remedied a situation that I was not able to unravel myself with Verizon. Thank you my new friend.”
“Thomas and Adrian provided exceptional service to me and were patient and very knowledgeable. Thomas went above and beyond and helped me problem solve an issue I was having. He also gave me different options to save money while adding another line. It is refreshing to receive such amazing customer service and I recommend this store if you are a current AT&T customer or thinking about switching. It can get overwhelming with all the options and Thomas is super patient and explains things clearly. Thank you!”
“I have been a customer of Boost Mobile, but I wanted to change to a new phone. I walked in yesterday, and the lady who worked there was patient with me, and was very knowledgeable about the services and devices to help me. I appreciate it very much.”
“I came in. Spoke to the technician/store clerk. He made some adjustments and my problem was fixed.
I was there all of 5 minutes. Get rid of these big carriers and embrace the world of pre-paid! You’ll save yourself hundreds!”
“Fixed my phone iPhone 11 cracked black screen he was quick phone looks brand new no warranty though but as long as it's fixed I'm happy thank you for the service”
“I had the misfortune of my cell phone falling into water which caused the board that holds the wifi and bluetooth to become damaged - no sim card error. I was devastated. Thankfully Belky (customer service rep) who was so knowledgeable and courteous was able to arrange for a replacement phone through my insurance (thankful I had it). The phone was received the very next day. Normally the data transfer from cell for to cell phone would be simple. However it could not be done without the wifi. Belky helped transfer the data which took awhile to do. She was very patient throughout the process. There were other issues that arose but she was able to handle it proficiently as well as efficiently. Because of her fine demeanor, I was inclined to inquire about other phone and watch offers which I purchased. Great customer service is a valuable asset to any company. AT&T should be proud to have her on their team. Although I I live close to another AT&T location, Scarsdale is my to go place for exceptional service. I will visit again to set up my new purchase. Thank you Belky.”
“I visited the store with an issue about an account and I was assisted by Michelle, she was professional, a pleasure to work with, and she resolved my issue. I highly recommend Michelle.”
“Frank is amazing! He's very helpful & intelligent in what he does. The store itself is small but has a good selection & has multiple phone companies.”
“I went early and had to wait till 1010 to open the shop. The gentleman was very helpful to select a suitable package for me as a visitor I required only for 10 days package.”
“Thank you, Ramzy, for the outstanding service! He truly goes above and beyond to ensure you’re well taken care of. His knowledge, kindness, and thorough approach makes all the difference. I’m grateful for how easy and painless he made the experience and appreciate his help. I’ll definitely continue bringing my business to the Northvale location.”
11AM - 7:30PM
5 City Pl 2nd floor, White Plains
Mobile Phone Accessories
“Awesome service, I got my screen and battery replaced there, guy knows what he is doing, very thankful with the results, my old iphone xs max has been given a second life, it feels and behaves as a new phone, thank you man ??”
“Lots of service. Very professional and knowledgeable people. Lots of Products to choose from and repair options plus phones accessories and lots more 2 business in one. There is a cute little 8 year old boy in training you should visit. Very smart,so cute.”
“Have gone to this T-Mobile location a couple times. I went this past Monday 6/29 and got exceptional service. My phone was broken for a few days and t mobile customer service over the phone and apple had me running in circles. No one could find a solution to the problem even tho in the end it was a minor fix of putting my SIM card in another T-Mobile phone but i didnt have anyone around that did. I had gone to geek squad at Best Buy in the Bx mall and asked them to at least try but no one was willing. Idk her name but a female worker at this T-Mobile fixed the problem that I had for FIVE DAYS in literally 5-10 min. Communicated easily - listened to me even tho i was frustrated and had an attitude but i was fed up with the problem and no solution. She had no issue putting my SIM card in her phone so I could receive a message to reset a password that was needed. So thank you very much to her and her patience. Maybe the Best Buy workers thought it was too personal a gesture but they could've done a lot more to help, as could have the T-Mobile and apple customer service agents over the phone. I spoke to a total of nine representatives and only two had knowledge and actually moved me up along the process of solving my problem before i encountered the great help at this T-Mobile. After I was done I stayed inside the store downloading some apps I needed and a new agent would come up and ask if I needed help or was already assisted literally every couple mins. I also used to frequent the Fordham location and this one does not compare. Clean - helpful and not rushing u out. Thank you guys for the great customer service!”
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“My husband and I came in to upgrade our phones and feel that Caleb bent over backwards to provide exemplary service.
He is extremely knowledgeable and very friendly and we would definitely come back to this location for any of our Verizon needs. Please do not hesitate to come to this location.
As an added plus, his coworkers are also wonderful to speak to.”