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January 2024 by Courtney Salvia
Shop here all the time .. better than Sephora
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December 2023 by Debra “DJ” Mednick
This review is for Maria in the Hair Salon. Maria is an amazing stylist for color, highlight, cut and style. Appreciate how Maria takes the time to assess what’s most flattering - I would say she’s a bit of a perfectionist. The products she uses are equally as great and her product recommendations keep this woman’s 60+ hair looking super healthy and vibrant. My hair hasn’t looked this good in a very long time. So glad I took a chance on scheduling an appt at Ulta with Maria. Another big plus is flexibility of hours and days. I highly recommend Maria at Ulta Dobbs Ferry. You will not be disappointed.
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October 2023 by Jenny Perez
Annmarie took the time to help my sister pick out a lipstick for a wedding she has this week. She was very helpful and encouraging when suggesting a bold color lipstick that my sister was not used to. My sister asked to try another one and we agreed the first option Annmarie suggested was the best. She made my sister feel confident and purchased the bold color lipstick. Thank you for your help Annmarie, what a great experience this was!!
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October 2023 by N W
what a delightful experience! so much better than the portchester location with their rude and nasty employees. I was greeted by a very polite young lady behind the register and helped with color matching by the manager Sabrina. she was very knowledgeable and helped me decide between 2 foundations. she was sweet, kind, everything a manager should be in the beauty retail industry. 5 stars! stay away from Port Chester, come to Dobbs Ferry!
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October 2023 by Donna
I went into Ulta today and was greeted by Hallah in such a warm, welcoming way. I had a specific shade of lipstick I was looking for and she advised Annmarie that I needed assistance. They didn't just point me in the direction of the products, Annmarie showed me an exact match at the Clinique counter. I also ended up buying Clinique's High Impact Mascara and Eyeliner. It was so wonderful to receive such great service from knowledgeable, smart women. They took the time to really explain and demonstrate the products. I love shopping for makeup and new products. Who doesn't? It's fun and makes you feel good...it's the little things in life that make a difference! A+ ladies...you were fantastic!
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October 2023 by ingrid Diane
Everyone in this store is incredible, extremely friendly and patient! “The only Samantha” is absolutely amazing, if you’re looking for guidance just ask for her! She will ensure you’re satisfied with your purchase and will make recommendations for anything you ask.
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September 2023 by Maria Martinez
I was at the store recently looking for the best concealer for me and the girl at the counter, Samantha was so helpful and friendly!! I almost bought the wrong shade but she advised me on getting different one and it actually works so well for me! I love it! I had such a great experience at this Ulta thanks to her. I’ll definitely be coming back. Thank you Samantha!!
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September 2023 by Morgan Gelfand
To summarize my experience here just 2 days ago: My mom is a black woman and she reported that she was being followed around the store while I was shopping in another section. Was with her at the Clinique section for a couple of minutes and both of us were being bothered by an associate who seemed to also be hovering behind us uncomfortably. This didn't happen to me when I was by myself in another aisle, but I gave her the benefit of the doubt that she was doing her job. However, it just did not feel comfortable at all. This was followed by a man (who I found out AFTER that this was the security guard) standing directly behind us with a negative look on his face. Confronted him about how close he was and didn't even move right away, had no idea this was the security guard at that time because he didn't disclose that. Reported it to the front store associate who was really apologetic and said that was security after I pointed out the man who made us uncomfortable. I also wrote Ulta an email after seeing that this store has a lot of reviews saying other people of color were also followed. No reason for us to be followed like that, we were looking at products like every other customer in the store. Really poor behavior from this Ulta and needs to change ASAP.
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July 2023 by Myrna Gonzales
I love this place...I can spend all day there. They're very well stocked and clean compared to some of the other locations I've been to in the area. I went there looking for the Fenty Icon lipstick. when I called Samantha answered the phone and put it on the side for me. When I went in Samantha was very helpful in helping me find other products I was looking for. I had Fun and this has now become my favorite destination.
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July 2023 by Janelle Masterson
I had an amazing experience at this location from the moment I walked in. I was looking for a hair product for my curly hair. The lady who assisted me introduced me to their stylist Patrice, OMG!!! she was amazing and very informative. I was literally in just for a product not only did I get the product but I ended up getting a cut. My friends have been complimenting me and I will definitely return. Thank you Again and to the team at Ulta Dobbs Ferry! :-)
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July 2023 by M S
I went here during a weekday in the afternoon and had such an unpleasant experience. I am a visible person of color and a few of the workers on the floor were following me excessively. I was not acting suspiciously, I was just trying to do my shopping. I felt like it was uneeded and made me very uncomfortable.
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June 2023 by Celeste C.
The customer service here really lacks. It is the last Ulta I will go to.They also give off the vibe that folks are in there to steal. The racist vibes are also plentiful at this place. It is Sephora for the win for me. Sorry not sorry.Corporate should invest in training and focus on who they hire. People want to feel good when spending their funds.
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June 2023 by Ms. Perez
The store was clean and every product was displayed nicely. One of the nicest Ulta’s I have been to.
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March 2023 by Claudia Lopez
Got a brow wax and style from Rosie today and she perfects my brows every time ❤️ Will no longer be trusting absolutely anyone else with my brows!! Rosie is AMAZING ???
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March 2023 by Achiraya Alamala
The employee were amazing. We didn’t get her name but she was the best. She helped me find the lip color that I wanted and suggest me about the color. She was very helpful in assisting us. We appreciate that help very much!
