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“Employees are either knowledgeable, helpful, or both. If they do not have something in stock then they are helpful with ordering it in, and can usually get it in the next day from Syracuse.”
“Normally I go to Scottie’s in Dryden for all my car repairs but I was referred to this place by a friend I worked with. So I decided to try it out and I was very very pleased with the customer service. Mike helped me out with rides back to my house and bringing me back to get my vehicle since I have no family or friends here I’ve only been in the area for about 4 years now. New set of tires, new shocks and struts, and an undercoat on my jeep all for a very reasonable price and it was done in 5 1/2 hours. I didn’t have to wait two days for it be done. I would highly recommend this place to anyone. Thank you for helping me out it was greatly appreciated”
“By far the best auto body shop I've ever done business with, Matt and the team genuinely care for their customers and go WELL beyond what one could reasonably expect from a business, best service and work quality I've seen!”
“Helped get my car back to 100% again after a year of endless issues. Shes good as new!! I cannot thank yall enough!!! Amazing customer service, communication and timely work! Doesnt mess around, under nor oversell!”
“My husband was in a fender bender, we went to willows collision to have our car repaired. Seth the store manager took very good care of us and our car. Would recommend them to anyone.”
“They went above and beyond to fix my car. I am blown away by the amount of care, and compassion Wil and his staff display. I suggest people support businesses like this. These places give people more options for there cars repair and cost there of. I believe dealerships take business away from great garages like this and they shouldn't. Great place thanks for helping me out guys”
“Jason Allen went above and beyond to get me in exactly what I was looking for. All while making himself available to answer my numerous questions and reassured me through out the process when needed. Thanks Jason!”
“Great to deal with. Professional and kind people. They go the extra mile for there people and that's very much noted and appreciated. I appreciate this services people and pricing. While most people are out for their bottom dollar these folks have shown myself and my family compassion and value in service annnnnnnnnd people. Five stars”
“They are great bunch of guys. I ordered the parts online. They arrived in the morning as promised. I had started the repair later that day and realized I had ordered the wrong rotors. It was 45 mins. before closing I called to see if they had the right ones in stock. They figured out what I really needed. I explained I had no car. They got the right parts to me in 20 mins. I was over joyed. I feel they went above and beyond for me. I was able to finish the repair that night. Thanks Paul and Mike for taking such good care of me. I have always received good service from the rest of the staff. For me NAPA is my first choice for auto parts. They also gave me a discount for being a AAA member.”
“Jesse did an amazing job helping me get my flat tire changed. I had a lug nut that was incredibly difficult to get off of the flat tire but Jesse didn't give up and got it off! He went above and beyond to help me out! I couldn't have asked for better service!”
“Trevor was so nice and amazing helped me out with getting the correct part for my car. The location on Erie blvd, sold me incorrect part. Will be coming here from now on.”
“They do a good job. Really wish copper was back over $4/lb but that's not their fault. Always had helpful and friendly service from the staff. As long as everything you are doing is on the up and up you should have a good experience here, I always have. They have even corrected me when I thought I had tin but instead had short steel.”
“Great experience as always I purchased a cell phone holder for my truck from another location. Unfortunately it was defective looks like it came like that from the manufacturer. I brought it to this location and supplied them the original receipt, and I was given an even exchange as requested very good customer service, and knowledgeable.”
9AM - 8PM
857 NY-13, Cortland
Auto Parts
“Came here a while back ago to get windshield washer fluid a very nice employee was able to check to see if I was low on windshield washer fluid in my car or if it was just frozen. He recommended the one that works with ice. Overall really friendly employees would recommend.”
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“This place could NOT have been better! They took VERY good care of me! Gary is an awesome head of the shop and John was an amazing mechanic who worked wonderfully on my car. The shop will close on November 30 of this year, so please be sure to check it out before it closes. Go G.L. Mullen!!!”