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December 2023 by Heather Lewis
GO SOMEWHERE ELSE!!If I could leave 0 stars, I would have!!We brought our cat in with what we thought was a bladder infection. Our cat was scared & the vet tried to pick her up & our cat moved her head fast (DID NOT BITE), but tried to let the vet know not to touch her there because it hurt & the vet immediately suggested we put her down & refused conduct a formal examination or run any tests. The vet also kept repeating that if she bites anyone, they'd have to CHOP OFF HER HEAD! She watched our cat walk around their office. THAT WAS IT! We asked for options & the vet, Dr. Susan Collins, informed us that they were closed tomorrow (Nov 21, 2023) through the Thanksgiving weekend & then they were planning on closing their doors permanently shortly after that. They wouldn't even get us in if we came back with a urine sample. Feeling hopeless, we decided to put her down. When the vet came in to euthanize her, our cat was scared & was not ready to give up her life! As they prepared to KILL HER, THE VET KEPT REPEATING that THEY WOULD HAVE TO CHOP OFF HER HEAD if she bit anyone! I asked her to please stop saying that because it was insensitive. Then she looked at me like I was being rude! I'm completely traumatized from this experience. No wonder they are going out of business! I hope this lady is never a vet again!
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November 2023 by Le Tigre
Nice, small animal hospital. Clean exam rooms and friendly staff. The small staff can make it hard to get an appointment but at least they don't take advantage of the vet draught or price gauge like some larger ones do. Unfortunately our favorite vet left and opened a practice in Corning but it's nice that Millstone is here.
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October 2023 by Larry Minor
In and out no fuss and Cotta liked it
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September 2023 by Jeff McGinness
Great people and great service! Roscoe actually likes to go there...
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May 2023 by KristenAndBill Allen
Millstone Veterinary Clinic is a wonderful place to bring your pet. We have never had to wait more than a few minutes after arriving for our appointments. They are kind and loving to our cat. The prices are very fair. We feel like we're part of the family. We highly recommend this practice!
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May 2023 by Romaine Sexton
We have had pets for 30 years . We always paid all bills . We just had an emergency and we were refused service . This was our dogs Vet . Disappointed and disgusted. Becareful hope and pray others don't have an emergency.
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April 2023 by Joseph Scaptura
My dogs and I have had the pleasure of being one of Dr. Collins' original patients for 30+ years and Millstone clinic is the best! She has kept 3 German Shepherds and 2 Golden Retrievers happy and healthy over the years. Dr. Collins is both very knowledgeable and extremely compassionate in working with our dogs through all stages of their lives. You cannot find a better Veterinarian and Clinic anywhere!
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December 2022 by Amy Scott
I am so grateful to Dr. Collins and her team. Whether it's a routine visit, or an emergency, they have always shown love and compassion for each of their patients. This week our cat was injured and Millstone was able to get her in right away. Dr. Collins took the time to show me x-rays and explained the injury, and what we could expect during recovery. It made me feel so much better, knowing she was examined fully and treated. They kept her for the day to rest up, and get fluids, and I was able to bring our girl home that night! Dr. Collins office even followed up on the phone a few days later.
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October 2022 by Kayley Anne
Millstone is great! They took my dogs in even though they weren’t accepting new clients, because I had some concerns about mine, which I greatly appreciate! All of the staff were so friendly and the Doctor was great, and gave my pups lots of treat so they loved her.
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October 2022 by Barlow Rhodes
Needed to have my 15 year old English Setter put down. These folks have always treated her so took her there for the end. They are very understanding and sympathetic. They very best.
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July 2022 by Andrea “Andie” Buck
Absolutely wonderful Dr.Collins and staff are Absolutely amazing they take great care of my Baby, Baby
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June 2022 by Kassie Hoover
It was a very wonderful environment for both family and pets. Our puppy Puma was very calm and did well for them. The veterinarian assistant was so wonderful and drew pictures with my little girl to keep her busy while talking with our vet thank you all so much ❤
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June 2022 by Marjorie Wood
Always a good experience for me and my dogs. The staff is very professional and courteous. Always pleasant and helpful with any questions and concerns about my pets health. Easy to make appointments by phone or online. Also easy to get meds ordered online. Staff went over and above during the pandemic, picking up the pets in the parking lot and returning them back after their visits. It was a brutal winter and they did this with a smile and without complaints. Coudos to the staff at Millstone Veterinary. I would recommend them highly!
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June 2022 by Molly Shibitov
The staff at Millstone are unmatched in professionalism and empathy. Dr Collins is the best veterinarian you could ask for, not only is she incredibly knowledgeable and objective, you can immediately tell how much she cares for her patients. Early this year I lost a pet, Dr Collins and her team were invaluable in helping us navigate a devastating event. I was given straight facts and options with realistic outcomes, I was never pushed into any decisions. I cannot recommend Millstone enough. 100% five stars.
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June 2022 by Micheleine Ridley
Everyone at this office is very professional, friendly and knowledgeable. Veterinarian works with patients on a budget. I tell her how much I have to work with and she has not gone over that amount.Highly recommend Millstone.
