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December 2023 by Adam Cadwell
Best place to get local work done. Best cars in town, highly recommend!
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December 2023 by Brianna Mccarthy
They sell straight lemons suggest not buying from them.
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Had a Meat Sale There
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July 2023 by David Perry
Great bunch of guys service is great
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June 2023 by Scott Joslyn
All they sell here is a lot of high mileage auction junk stuff is ready, for the boneyard when you buy it. Never bought anything but I know a lot of people who have, and they are sorry that they did it. Would steer clear of it not a good choice no matter how desperate you are!
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February 2023 by Brandon Becker
They are always helpful when I come in I'm using people to have at Tommy's Tommy is amazing person
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February 2023 by Dan M
At first reasonable and friendly till after you buy from them, then a nightmare. My vehicle has been in the shop at least 5 times and still not getting fixed right. Last time I got used parts put on my vehicle and still have same issues. Not a place I would recommend. They sell lemons
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December 2022 by Tyler Fauver
I’ve been trying to get my car to pass inspection and it was ready to pass. Tom told me no worries, no need to make an appointment, we’ll get it inspected for you just come right down. Drove 45 minutes for them to say “sorry, all of our lifts are being taken up we cannot do an inspection today” VERY misleading, will NOT be going back there ever again. Don’t say one thing and not keep your word, this is how you lose customers.
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October 2022 by Matthew Kennedy
Tommy Pratt went above and beyond to diagnose my Audi All Road. Their customer service is beyond excellent. They show care and concern for a newcomer. Do you and yours a favor with any automotive needs - visit Tom Pratt Automotive in Dundee NY. You won't be disappointed!
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July 2022 by Sheree LaMountain
Everyone very helpful, quality service, friendly. In town.
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June 2022 by Kellie Fulkrod
I really struggled between the ratings. I have bought 3 vehicles from them. The last vehicle I didn't even have for a month and it overheated. So I called and they said they fixed it. Day later sitting on the side of the road overheating. Warm day out running the heat in a little Honda civic was HOT. Called and there was issues with scheduling cuz of one reason or another. Fast-forward 3mths. Still drivable but It's trunk was backed into and bent.Winter 2019 Parked it in the parking lot and called numerous times and nothing. Government shuts down and I get a letter stating I was turned into Credit Bureau for Repo.
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June 2022 by Ed Mendoker
Great service, reasonable and quality workmanship.
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May 2022 by Darren Hoose
From the time I contacted them till I walked out with the keys to my car they were very attentive and helped out any way they could.
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December 2021 by William Myers
Had the auto transmission shift lever cable come loose. Truck was stuck in drive. They had it back to me in one day. Great service. Thanks Tom Pratt Auto. I from Ohio, in NY for Thanksgiving. They made my vacation.
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November 2021 by Noel Spears
Reliable friendly service. My sister had used them for years. Now I use them.
