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October 2023 by Alan Springett
I have medical requirement for continuous power. To obtain that, I purchased an automatic generator ( I have used a standby generator for 23 years, but needed to move to an automated system). When I attempted to locate a tank to provide propane for the generator, Ferrell staff were dismissive and would not talk to me last spring. I recently attempted once more and I was thrown a price of $4,000 for a 500 gallon tank of course all extras additional cost. I purchased a 500 gallon tank locally for $2,800 plus extra for regulators and they are filling tank for $2.20/gal or currently $00.034 more per gallon than your price. Since I saved $1,200 on the tank alone, I think the extra few dollars are worth it. BTW, this company has a policy of checking and refilling propane tanks for older or medically challenged customers after a power outage. I think that is really good business. BTW, I did not even attempt to negotiate the price since I knew from checking that $2,800 was reasonable. Big Awes*** for Ferrell on this deal.
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August 2022 by Barbara Purcell
Ferrellgas is a great company to work with. They are thorough in all their work, prompt in their delivery, kind and courteous.
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July 2022 by Shirley Niles
I am on "delivery on request". The last time I called, I was scheduled and delivered in a timely manner. So far, so good.
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May 2022 by Lisa Clark
Ordered propane on a Tuesday morning and it was delivered the next morning. Jim is a great delivery person. They should be glad to have him.
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December 2021 by Gary Maffei
Refuse to give us a refund, after we sold the house even though we notified them of sale weeks prior.
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December 2021 by Adam William
The last two fills they've only filled our tank to 65% according to our gauge yet have charged us for a full fill (80%). Had a service man come out last time and tell us if the gauge was accurate and they said it was. So either 1) The service guy was incorrect and our gauge is off or 2) They are giving us less gas than they say they are and are overcharging. Which is it?