-
November 2018 by Ollie m
Terrible experience here. I came in for a gel polish and wanted something called an “American French tip†it's essentially an off white color on the tip with a coat of pink over the top. It gives a very natural looking finished nail as oppose to the starkness of a French tip. I picked out the two colors I wanted to use and the nail tech refused to do it because he thought it would “look bad.†I told him it's fine, I've had it done before. He continued to refuse me. I showed him pictures of what it looks like. He still refused. I said “can you at least try it on one nail and then if you don't like it you can take it off†He said no the UV lamp will make it semi permanent and hard to come off, (I know how gel nails work) so I asked if he could do one and told him not to put it under the lamp, just so we could see what it looks like..STILL REFUSED ME ...At this point I couldn't even believe I basically had to resort to begging someone who should have been doing what I asked for the first time with no questions. I realized it was time to leave. This man should be listening to what his customers want, not what “he thinks will or won't look good†I went right next door to Richards Nail salon and the nail tech was happy to do it, and my nails turned out beautiful and natural like I wanted. If you are in this plaza, please go around the corner to Richards. The man who works at this place obviously has no idea how customer service works. I told my girl at Richards what happened and she told me they get a lot of customers who have had bad experiences there who end up coming around the corner to her!
-
April 2018 by Brendie W.
I am only giving then 2 stars because I watched then clean the pedicure bowl after patrons left. I got a basic mani pedi, and was asked about 3x if I wanted gel. Well apparently I should have got it because my nails are already trashed. The paint is cracking and looks terrible. Also my nails aren't shaped and are crooked. Never again.
-
March 2018 by Allison Hejna
Awful. I got my eyebrows waxed and a manicure. The took the arch out of my eyebrows and now they're straight across. Also with my manicure I scuffed my nail putting them under the dryer and she did not take the polish off my nail and instead of repainting it she just painted over the scuff mark.. the tools they use are not cleaned at all. They double dip the waxing stick and with the nail file you could tell it was months old and used it on many other people.
-
February 2018 by donald robinson
No problems, exactly what I wanted was competent and well done.Thanks.
-
January 2018 by Anna Alex
Was expecting a better service but the employees of the saloon treat their customers indifferently. Had such a bad experience that I would never suggest anyone to go there. Also the manicure service that they provided was very much a disaster.
-
December 2017 by Annie G.
I got my nails and toes done here on Monday it is now Friday and my gel polish is peeling off. The blonde woman who did my nails was very nice but visibly a little frantic and shaky. She just painted my toes first and I knew then from the job she did on them that I had to change my request for a gel mani to just gel polish due to the poor work she did on my toes. I walked out of there with he polish all over my cuticles, literally... the girl also kept accidentally hitting the gel paint and not fixing it. Also, she did the top coat 2x but did not even seal the top/ tip of my finger nail. I would not go back
-
September 2017 by Amanda Gonter
Had a great first experience! Very clean, great quality, and awesome service! Highly recommend! �
-
August 2017 by anna skop
Very nice and pink and white nails.
-
July 2016 by Micki Z
I am generally a nice person but this salon is just awful! 1 the staff speak awful English and you can tell they try to intimate you by repeating the expensive price and pretend they don't understand you. 2 I have a pedicure and she cut my toe ! My gosh, I am here to relax myself and I got a bleeding toe! The worse is she spray sanitize to clean my toe after she CUT Me. And we know how painful that could be ! 3. When apply nailpolish, what an awful skill. I pick a OPI royal blue color and all I see is uneven surface and big light blue and grey color on my nail. They only reason why I paid the bill is because I know they will just pretend that they don't understand me . So here is $30 lesson for your guys
-
June 2016 by Ai Sukuza
It was a great experience, even for me who has been to many nail salons before, but this salon is the only one that has truly made me feel relaxed, while I got my nails done. I also received great customer service in BM Nails and I would truly enjoy getting my nails done here again. I hope everyone who comes here for the first time feels the same.
