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March 2024 by John Hill
My battery was expanding on my 15" Intel MacBook Pro (Retina, Mid 2015) and needed to be replaced. MacSolutions Plus had the part ordered the next day, and the replacement ready the next day as well. Service was much quicker and more affordable than the Apple Store. Also, didn't have to send out my MacBook Pro like Apple usually does, which was a plus. Thanks again, will be back in the future with any future Apple Service needs.
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March 2024 by Charleen Lagowski
Trust them to do a good job.
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February 2024 by Scott
Took My iPhone 14+ Pro In To Get The Back Replaced Since It Was Cracked & They Did A Fantastic Job In Under 1-Hour. Highly Recommend!
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December 2023 by Margaret F.
We have a 4 year old, lightly-used iPad that stopped working when the device wouldn't accept the charging cord. After some bad experiences with Apple customer service chat and Best Buy's Geek Squad, we came here. Best Buy's solution had been for us to buy a new device. Derek at MacSolutions Plus diagnosed and fixed the problem in less than 5 minutes. He was kind and helpful. Faith in humanity restored! Thank you, Derek!!!
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October 2023 by Marina
First time coming here and I'm super impressed! I've had my MacBook Air for over 5 years and recently the battery has been dying at unexpected times, even at a full charge. Derek was not only super helpful with the process, but it was finished the same day (I did have an appointment set up). New battery for a reasonable price compared to spending over $1,000 for a new laptop? I'll take the new battery - Thank you MacSolutions Plus Team!
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October 2023 by Morgan Flitt
Highly recommend for speedy repairs at a reasonable cost. Brought my MacBook in after the charging port died and they were able to repair it in about an hour and a half for a very reasonable cost. Thank you!
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September 2023 by Kiana Perry
Says they are an authorized location to fix the screen on my iPhone. I drove 45 minutes one-way and arrived before the store opened to be the first appointment only to be told that they can’t do anything for me and that I need to go to Apple. I think they need to update their abilities online. That way no one else takes two hours out of their day for the same mistake that I had. Very displeased
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September 2023 by Kevin Pera
Hell yes! An alternative to the Apple Store, for repairs. As a former Genius trainer, I can't say enough good about this place. Quick repair, excellent communication. Excellent service. Reminds me of century 23 Computers in Las Vegas, before Apple crushed all the VAR's hope to do more business with them!Thank you for making a bad situation (1.5 year old OOW MacBook Pro)Logic board died after a software update FROM APPLE, Bricked my 4200.00 computer. As a certified Mac hardware and software and server admin, I'm glad this place exists today! I'm notsure the entire scope of business done here, but it is an authorized apple repair location, and I believe they sell some new apple products.Thanks again!
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September 2023 by E Graham
Closed out my appointment and sent back my parts. The clowns, that’s what they are don’t have any costumer service .thanks for nothing.Don’t go to these people for a repair,go right to a Apple Store
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July 2023 by Henry Milowski
This is a great place to do business with, they explain everything in detail, their prices are very reasonable, and they do the job very quickly. They even do extra things like come out to the car and bring the computer in for you. I'm so glad my friend recommended me to deal with this place. And the service person was very friendly. I will come back.
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July 2023 by Jules V.
They were fast, efficient and very cost effective in their work on my Mac laptop. It's was 3 years ago and now that I'm in need of booking them again, I decided that I should've reviewed them in the first place. Best place for Mac repair in the area!
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July 2023 by Kelsey Toczek
They saved 10+ years worth of photos, videos, and writings from being completely lost. So grateful.^ Original review from 6 years ago ^It looks like Google doesn't let you add new reviews so I'm editing my original review 6 years later to add even more praise to Mac Solutions.I needed my MacBook Pro screen repaired and originally I took it to the Apple Store at the Walden Galleria but the customer service was so bad when I got into the store that I left without even having them look at my laptop because of how uncomfortable it was. I remembered I had Mac Solutions work on my laptop 6 years ago and they literally saved my hard drive so that night I decided to set up a service appointment there instead for the following day.I dropped my laptop off the next day. In and out. Extremely easy. Great customer service. Answered my questions. Overall great experience. My laptop was fixed within 24 hours and ready for pick up the next day. Pick up was just as smooth and great of an experience. Laptop is working great.Will continue to go here for any of my Apple repair needs.
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April 2023 by Ryan Nebrich
Got a new phone and a free screen protector because mine got cracked in the process but its okay
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February 2023 by Karen Powell
I love the people and service at Mac Solutions! I started going to them when they were at their old location and have continued going to them although it's further away. I've sometime checked out the Apple store at Galleria first, since its so close, but Solutions is so much more "use friendly." It doesn't matter who I've seen, all great!
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February 2023 by Kinnie
Shawna helped to troubleshoot problem with our iPhones (not a huge problem but we are not tech savvy) free of charge. Saved us a trip to the Galeria Apple Store! Will definitely go back for any Apple related products and servicing.
