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March 2024 by T G
I came to Monroe to fix a loud noise coming from my car while in motion. The staff was friendly and tried to help. However, the problem I came to fix was not repaired. My vehicle is just as noisy as before, and now vibrates more. I paid $800 for unnecessary repair, and am worse off with my car than I was when I came in. I will be looking for a refund.I have received good service at this location before, but I can’t recommend based on this visit.
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March 2024 by Gfunk007 “Gfunk007”
A good option over the overpriced dealer ship service centers. Monroe is a quality service center with highly knowledgeable technicians. You will not be overcharged in your vechical will be serviced or fixed correctly fixed correctly the first time.
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March 2024 by Diane Ernst
Friendly, convenient and trustworthy.
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February 2024 by jake maisel
Great experience! Tony is always helpful and the crew takes care while quickly providing the services my vehicles need. Highly recommended!
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February 2024 by Bethany Thompson
Had a leak in my tire. They found the leak, patched it quickly, and charged a very reasonable fee. Staff was nice, respectful. No trying to sell me something I didn’t want or need.
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February 2024 by Greg Wiltrout
Fast and efficient at a reasonable price. We received good information on future car care needs.
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February 2024 by Steven Marchessault
Very friendly service and informative on the issue with my car. We’re able to get everything fixed in a timely manner.
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February 2024 by Maureen Collopy
My experience was very good . They were very professional and very accommodating. I was very pleased .
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December 2023 by J W
Tony, the manager, is excellent. Resolved my warped rotors issue under warranty, even though it was a month after the warranty expired. Thanks Tony! They've been excellent to deal with every time I've brought my vehicle in for service.
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December 2023 by RacinMason33
I went to the store at Transit and French. Charlie at the service desk treated me well. He mounted snow tires on both my cars on the same day!
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November 2023 by Gordon Harvey
The Monro on the corner of N. French & Transit in East Amherst is amazing! The staff is friendly and always ready to help me with anything and I know I can trust them. I’ve been a customer there for decades.
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November 2023 by Dennis McMahon
They had good prices and customer service. I will most likely return for more work.
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October 2023 by Chris Wilson
Went in for an annual inspection with a car that was maintained and in perfect working order. About a month later and my brakes are mysteriously now not working and three of my four tires have small leaks. Will never return.
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October 2023 by Jennifer Noah
Scheduled the appointment online, quick and easy drop off and pick up. Very pleased!
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October 2023 by Mike Giambra
Took car for annual inspection. Made appointment, dropped off car, went across the street for breakfast, returned and job was complete. Paid at counter, excellent customer service throughout.
