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February 2024 by abrham agi
Good service
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January 2024 by Brian Smistek
Coffee and doughnuts are worth the wait. All Tim locations in Erie county offer ten percent discount for seniors fifty and over.
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November 2023 by Michael March
Ordered a “Handcrafted Latte “, and the worker said what is that? I pointed to the large lite sign over his head and pointed to it. Another worker came over and said “well then I guess everything we sell is handcrafted.” This is the attitude in most Tim Hortons when ordering that special drink. If its on the menu, the workers should know about it.
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October 2023 by tobetting Dan
Rush hour long line but, moved quickly, fastest service I ever experienced, friendly service and my order was
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October 2023 by Robin Smith
Love Tim's. People can go in looking grumpy, come out smiling with their caffeine.
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July 2023 by Susanne Maida
Service was ok. We received our food first which was a toasted bagel a muffin and a turkey sandwich. We were finished eating before they finished our drinks. Could not get wifi so was unable to collect rewards for this trip.
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July 2023 by Robert James, Jr.
Long drive through. Easy to turn in from the transit side and head out as the location is on the corner with a traffic signal. ~Would return.
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June 2023 by Harris Nguyen
9/10 good floors are clean fireplace looks great chargers at one table but… there one charger that is broke I’m useing the other one so when I plug the other charger that broken it’s take the charger
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February 2023 by Michael Paluh
Helpful staff, had the tim bits I wanted.
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December 2022 by Karen Lang
A little slow but nice hot caps.
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December 2022 by Kelly Knauth
The negative reviews surprise me. Of all the Timmy Ho's in WNY, this is the best Tim Horton's location ever! It's a brand-new tenant space with reserved parking in East Amherst. They have a great team of quality workers! They do everything right at this location and should be a model for all other locations. If you want an accurate Timmy Ho's order and you don't want to wait in long lines, including the drive thru, go to this one and ask for Gah or Jonits.
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October 2022 by Manish Baheti
While pickup is great, inside is not clean at all to sit and drink coffee
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October 2022 by Kevin S.
Ice Cap Medium on board is 3.59. They charged 4.49. I asked why. Menu is wrong, prices went up. Wouldn't honor price on menu. And they look so happy to be working there. Place sucks.
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October 2022 by Anonymus Houdini
Tim Horton's should be about working together as a team to provide efficient and fast customer service while delivering excellent product to satisfy customers.This Tim Horton's has really gone down hill. The food quality is horrible. The manager always has an attitude and is rude when their is an issue with food. There is no training with staff, most of them are just thrown on the floor.The bakery items have been horrible for the last 3 months. Product is always hard as a rock. They never carry glazed old fashioned Timbit's because food cost or waste is what I am told.Not to forget, my french vanilla cappuccino is always watered down, it never tastes correct.
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October 2022 by Jimmy Walczak
What terrible customer service!! Who trains these degenerates? Is it too much to as that your staff just give COMMON curtesy? Staff is just rude, their always ALWAYS out of product, and simply don’t care! EFf this place !!