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August 2023 by rayjay1999
Such a terrible shopping experience in this store that I found a manager and let him know. Really terrible encounter with an employee while returning bottles in the recycling section, then another employee almost runs me over with shopping carts. The employees are so rude, annoying and disrespectful towards their customers that it should be Top’s Rudest Market!
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August 2023 by Ashley No
Ordered a breakfast pizza on a Thursday morning. Easy fast service and ready on time. Delicious
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June 2023 by Almighty Boshuk
Pretty much an old Acme or an IGA. They definitely tops the competition. Budum-tss.
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June 2023 by Diane
Went for the Crab Sale, but their prices are so much higher than Aldi, I don't care to shop there.
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June 2023 by Eric Andruscavage
Typical NY supermarket. Large selection of packaged products from major distributors. Almost no speciality or locally produced items. So-so bakery. Most items that are not on sale available at a lower price elsewhere. Loyalty card required for sale items. Friendly staff. Clean and typically well-stocked, even sale items. With a discount card (i.e. GoodRx) pharmacy prices are excellent.
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April 2023 by Lynn Vaccaro
The parking lot and the road behind it to get into it from Snyder are in desperate need of repair.
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April 2023 by Jason Bailey
This is one of the better tops I have been to in Buffalo. I like the look of the store. I hate the pricing games. The mark up to mark down nonsense that is designed to confuse shoppers. 5 for $10, (2 dollars per item) which is the same as the competition down the road. But we’re going to slap a sale sign on the product and tell you we’re doing you a favor. Or we’re going to mark up a $4 dollar item to $8 and tell you it’s buy one get one free. We’re also going to mail out an ad that says buy X for X which seems like a great deal on paper but we’re going to intentionally not put the price on that ad so you waist the gas to come to store only to find out we’re trying to scam you.My advice bring your calculator and pay attention to the unit/volume prices not the flashy sales tags.
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April 2023 by MaryTeresa Platt
Tips has such an incredible variety of groceries. You can find almost anything here. I love that they carry Boars Head products.Too bad they are so expensive on most items. I don't do my weekly shopping here
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January 2023 by Paul J. Decker
It is not quite the Wegmans experience, but I find the prices cheaper and it is easier to move around. I totally get lost in Wegmans, but never in Tops.
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December 2022 by Jackson Hewitt
Ann at the flower shop at Tops located at 9660 Transit Road in E. Amherst, did a great job arranging a flower bouquet for me. she is very sweet and professional. I highly recommend her.
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November 2022 by bella cam
Absolutely excellent customer service. Just got off the phone and was met with the most pleasant, caring workers. Thank you for the help. I was very pleased with the attitude and responses I was given by the two gentlemen I spoke on the phone with.
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October 2022 by Matthew O'Connor
Has a nice mix of low prices, good stocking of brand name items, and it's open for very long hours.
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September 2022 by Jacqueline B.
Consistently poor service. For the SECOND time I waited over half an hour for Instantcart order to be brought to my car. This time I had to end yet the store, spoke to the manager who handed me off to a cashier. Another time I was at self checkout and needed assistance and waited 20 minutes while the cashier chatted with other customers. I am done! This is the closest store to my house but I won't be giving them my business. I want to be clear it is Tops employees who are responsible for taking groceries to the vehicle and the Instantcart person was excellent and not responsible for this wait.
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September 2022 by Ana Garcia
They have a nice selection of items at several discounts. The plants are well taken care of and the store is very clean!
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September 2022 by John Shank
Poor customer service, poor equipment at checkouts(missing componants). Tried to buy something that was in a lock case, was told to come back tomorrow when management was available.