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February 2024 by Jim Wardlaw
Never had a pair of boots fit me so well. Thank you Hannah. You are a true Master Boot Fitter (and miracle worker). Can't say that I've ever wanted to say in my boots all day, until now.
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January 2024 by Jacob Schneider
Amazing place. Great environment and very kind and respectful employees. Thank you guys very much! Definitely will be back again
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January 2024 by Zem (Zem)
Amazing place to get tuning done. I am new to snowboarding, and they pointed me in the right direction for gear and took my used board and tuned it, and did an amazing job.
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November 2023 by Mike Pici
Extremely knowledgeable manager... Very cool atmosphere
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March 2023 by Carl Ruchalski
Great people. Great business. I’ve been in the shop many times this year for myself and my son. I have just recently purchased a new ski setup from them and the guys stayed after closing with me to make sure I got the skis and boots that perfect for me. Thanks again!
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February 2023 by Erika VanDette
Extremely knowledgeable and helpful staff. Bought all of our xcountry skis for the family over the years here
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December 2022 by Dave Anderson
We are a new family to the skiing scene. MSG was great in getting us hooked up with the properly sized gear. They were friendly and helpful. The season rental prices are decent too. ??
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December 2022 by Kathleen G.
I've been skiing since I was 2. I know well the in's and outs of skiing. I always get a tune up for my skis and my kids boards. Brought my board in and they acted like I was doing them a favor. The older,"owner" needs an attitude adjustment for customer service. They said they would call me when the board was ready-they didn't. And it was two weeks later than they said. I was on hold for 21 minutes just to get an answer if it was ready. Upon picking the board up... again, the customer service was condescending. The trickle down demeaning attitude shows. There are better tune ups in Colden or even in Ellicottvile. Go elsewhere!
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November 2022 by Julie G.
Very knowledgeable, patient, and helpful staff. I'm new to skiing. Went to another shop that specializes in ski gear to be fitted with boots. The kids they had "assisting" me could not make recommendations beyond "This section has women's boots" and "I like these because they look cool." He couldn't answer basic questions about sizes and had no idea how to even get me into a boot. Any boot. My experience at Mud, Sweat, and Gears was completely different. An experienced skier who is even familiar with offerings at ski lodge in the Pacific Northwest identified not only why I wasn't able to get into most boots, but what features were necessary for me to find a good fit. He set me up with new boots that have adjustable calf section and room for high arches, then customized them with a heal lift and custom insoles. Thank you!!!
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September 2022 by Jim Gao
Bought the Skiyard skis via Amazon, great value and price compare to other online ski shops.
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March 2022 by Kris Heagerty
I had the most fantastic experience shopping for new ski boots. The folks here were courteous, extremely knowledgeable, and provided a full fitting service which I am so grateful to have received. I felt no sales pressure at all (which was prefect, because I don’t like pushy sales people). It was a very down to earth and honest experience, informing me about the products and options that were available to me, as well as the service/ repair options that were available if I ever needed them. I highly recommend coming here if you are in the market for new equipment, you will not be disappointed in the wonderfully attentive service that you receive.
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February 2022 by John M.
I needed my boot fixed and the guy snarkingly said "you try youtubing it or something" i had to also leave my boot there just to find out he did it wrong and i needed to get ot fixed again. for something that another shop fixed in 5 minutes for $15 cheaper. Waste of money and time
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February 2022 by Zak Goodman
All the workers were extremely helpful and accommodating, especially Pat Scanlon who helped me pick out my boots and made sure they were the perfect fit. They had a wide selection of both skis, snowboards, and equipment, ranging from beginner level to top of the line meant for expert skiers/boarders. Absolutely love the boots that Pat sold me, I tested them out at Holiday Valley today and they performed excellent. 10/10 would recommend for any level skier/boarder!
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February 2022 by Tess Martin
Excellent customer service! I am making the switch from snowboarding to skiing and the woman who assisted me at the East Aurora location (sorry I didn’t catch your name) was fabulous. She took the time to assess my needs as a new skier and review my options. I am so glad I came in to consult before buying- picking up my Nordica Wild Belles from Ellicotville this weekend! Thank you again! Highly recommend this shop!
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February 2022 by Bert Villarini
Purchased ski boots and 2 pair of skiis for me, skis for my daughter and snowboard for another daughter. Nick was awesome. Helped me find the right equipment for everyone. This is the only place to go to buy equipment. Everyone on the staff is super knowledgeable and they take the time to find what’s best for you.
