-
July 2025 by Darian Rottmann
rented a LaGuardia and the team there were truly amazing.. Anthony who helped us personally was so friendly.. this location was for sure a shining star in the Enterprise system
-
July 2025 by Hugo G
Very greatful for helpful staff. Chantel and Adrian were great (I think I got the names right). Quick and addressed issues and had. Definitely going back.
-
June 2025 by J Munoz
First time renting from Enterprise and they went above and beyond for great service . Had an outstanding experience at Laguardia airport location and at Orlando Airport, wonderful staff. Renting from Enterprise for fisrt time has been my best experience.
-
June 2025 by Johnny Spillie
This location truly cares if you are satisfied with your rental experience, and if not, they let you decide how to make it right.
-
June 2025 by Carol Sorrentini
Dejon was very professional and efficient. He made my transaction smooth. Thank you so much.
-
June 2025 by Brian Mo
Had a fantastic pick up and drop off experience here. Ed, the manager, is very friendly and answered all my questions. All the remaining charges were thoroughly and patiently explained. I’ll definitely be coming here next time I need to rent a car!
-
August 2024 by Alexander Ryan
The car was nice, though they didn’t have much selection. Car was clean and well maintained with fairly low mileage. My main issue is that the Enterprise website is not clear on the total expected cost at the point of reservation. You only ADD extras, like insurance etc, at the point of check in for the vehicle. I realized this the day before my trip that the cost increased by $300 after addition of insurance etc that is required by my company when traveling. At that point it was too late to book another car. I hope Enterprise changes the way they present their costs to customers in the future, I am moving toward more cost effective rental services from now on.
-
August 2024 by Sharan Patil
They increase cost in final bill to initial agreement you receive.
-
August 2024 by Barry Shives
Awesome experience! It was the day of the Crowdstrike airline disaster. Five hour wait to get off the ground in Cincinnati. Luggage misplaced - 2 hours to get luggage. My flight from NY to Burlington VT was then cancelled. Rental cars were in short supply. Steve, at Entrerprise, was our hero!!! He found us a SUV that had just been returned and saved the day. We drove 6 hours to Burlington VT. Very grateful for Steve making the extra effort. Thank you Steve! Thanks you Enterprise!
-
August 2024 by Frank Roma
Great people, service & top notch equipment. Using the app makes check-in a breeze. Thanks a lot Enterprise, I will be back!
-
August 2024 by Homer Fernandez
Finally we received reliable service from a rental agency. The gentleman together with us inspected the vehicle before we drove out of the area. When we returned the vehicle we were greeted by another gentleman who was friendly. Both times the employees helped us load and unload our luggage from the vehicle.
-
July 2024 by Ardrae Parmenter
Staff was very accommodating, helpful, and nuce.
-
July 2024 by Rick Dallas
This Enterprise location at LGA is outstanding. The vehicles are clean and service is friendly and helpful.
-
July 2024 by eyreka williams
I was scheduled to pick up my rental car the day after the CrowdStrike incident. Due to airline delays I arrived 1 hour late to the Enterprise Lot at LGA Airport. As soon as I stepped off the bus I was meet by a young man named Nicolas Derrick. In the last 2 years I have rented from this location several times and every step was smooth and hassle-free. But this time I was expecting to hear bad news due to the CrowdStrike incident.
The opposite happened Derrick was incredibly friendly, professional, and attentive. He greeted me as soon as I got off the bus and was eager to assist with any questions or concerns I had. The check-in process was quick and efficient, and I was on my way in no time. I didn’t know Derrick was the manager until I received a thank you email from him.
I normally delete review emails but in this case, Enterprise at LGA Airport has consistently provided me excellent customer service. 5 Stars to you guys.
E. Williams
-
July 2024 by Meline Rosales
The Greenpoint location did us dirty by giving us a car with a mechanical issue, leaving us in an unsafe situation. Thank God for this location! So helpful and sympathetic to our scary roadside issue. The whole team rallied to get us into another, SAFE, CLEAN, vehicle so we could make it to an important family’ event on time. Can’t thank them enough! Shout out to: JT, Matthew, Chris and Mike! Y’all are the dream team. Thank you for being patient with us as we were mid panic!
