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February 2024 by Kadar Stapleton
There are no accommodations for travel delays and limited office hours. This business services a major New York City airport and offers limited service compared to nearby rental companies.
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February 2024 by choi lisa
Quick N very kindness Service awesome place
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February 2024 by Marlene Rossi
Easy, quick transactions. Staff is courteous and understanding. Will use enterprise again on Astoria Blvd.
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February 2024 by Chanan Siris
Pick up service was terrific but the car was unsafe. When I gently pressed the brakes, the car shook in a scary, unsafe way. Also, I wasn't told in advance that I needed a utility bill with my debit card to rent a car. That was a shock but fortunately it worked out. Also, I paid for a midsized car but they gave me a compact for some reason. Pleasant people but poor product quality.
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January 2024 by Karen Boxe
Very good service
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January 2024 by Matthew Mclean
Diane made the whole process a breeze. Thank you !
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December 2023 by Paul Jung
Dante is an amazing staff. Overall this car rental shop is top notch.
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October 2023 by SHAWANDA richardson
This is a late review. That I just had to get out I recently purchased a vehicle from here and I must say That's Arron and Malcom was the best this was rhe smoothest and BEST experience I have had with purchasing a car from a dealership. Thank You ! THANK YOU. I look forward to the next time.
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October 2023 by Chris Rivera
My experience was amazing I was having problems with my bank accounts with Zelle andDian stay till 6 to help me get into a rental. Dian Bansi andDonte Snell was both amazing and helpful. Thank you guys ..
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October 2023 by Dean Solistino
#discrimination #racism #lackofprofessionalismEnterprise . I spent 5,000 dollars here. I wrote two good review about the other branches — the other enterprises are indeed great place to rent.This branch despite having money on present for the branch manage took a pleasure in denying me a car. First she made me call con Edison — and then when I went through th about half an hour she explained bill wasn’t good enough . Then , she smiled about it and as if to call us broke.I explained to her she can look in my records or escalate for a loyal customer but no, she smirked Then she blabbed that my con Edison bill was outstanding in a room full of people . I told her I have money here now and I needed to go because my girlfriends diabetic — I spent thousands of dollars at your business—that she can look up old records but she refused.Customer service that goes above and beyond is what I’m used to at Enterprise— it’s feels like discrimination — what’s the point of a loyalty number where there no loyalty by enterprise
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September 2023 by SML X
I give 5 Stars but this group of service men and woman deserve so much more. I purchased my brand new 2023 Chevy Equinox from them with no hassle no fuss.,And also I wasn't in the office for 12× hours like most places
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September 2023 by Sonia Marlene
First time renting with this location. I was a great experience. Great customer service , quick and easy process to get in my rental. The only thing I would say is the wait time since I was leaving my car to fix at the body shop. Entreprise was picking me up to take me to their office to do the rental process & wait time was little more than 35min. When they said 10mins. But other than that it was a good experience.
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August 2023 by jayson abinacer
Come see my guy Seymour or any of the associates you def will leave happy. Customer service is A1. What ever car and price you want will happen because they get cars shipped daily.
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August 2023 by Gurpreet Bharij
Booked a standard car ended up getting a economy car which is really small and uncomfortable to drive. It’s annoying to find out at the location, if I was told beforehand I would’ve just booked at another location that has more regular sized cars available.
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August 2023 by Bobur Aliyev
0 star I did app reservation then I called asked for available check car. They said yes we’ve you can come. After 30 min I came but customer service guy said we don’t have available car. I spent money on uber, no professional
