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February 2024 by Franklin Campos
The young woman in the store is very friendly
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February 2024 by Jasmine Newman
Do not go. My mother went there because she wanted her information transferred because she received a new phone. They charged her $45 to transfer the information. She called metro (for an unrelated incident) and mention to the rep this charge. Luckily the rep on the phone was able to help rectify the situation, however it is sad that this location is scamming people and up charging. They make it seem as if it’s a company thing but it’s not.
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November 2023 by Joshua Peña (Stephen)
Do not trust these scammers !
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November 2023 by Ray Mccall
Charged me 100$ to switch don’t trust they are scammers in here for theirCocain addiction.
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October 2023 by Google user
Charged me 100$ to switch don’t trust they are scammers in here for their Cocain addiction.
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May 2023 by Dayanne Munar
Regular customer service, good sign
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April 2023 by Miguel Alonso
Very good customer service, the people who work here are very friendly
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January 2023 by ADRIAN FERNANDEZ
(Translated by Google) Very bad attention. I recently came from the store. I am waiting for more than half an hour until my turn arrives to attend me to pay for the phone. And then it tells me that the collection system has already been closed(Original)Muy mala atención hace poco vengo de la tienda estoy esperando más de media hora hasta que llegue mi turno que me atienda para pagar el teléfono. Y luego me dice que ya se cerro el sistema de cobros
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September 2022 by American metal Gates
I just give 1 start 30 dollars to actived 1 phone..when asking for the recive he said the machine dosen't work...high price
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September 2022 by Aurora Stars
Great help , service , products at the northern Blvd 162nd st address!
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February 2022 by Jay Rambo
They never answer the phone, you can walk in and the store is not even busy. I asked for a $50 unlimited plan and the gentleman there decided to upgrade me to the $60 plan and told me no worries he applied a promotion for my first month... Lies!! Last month as a Metro user!
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January 2022 by lisa arias
Avoid going there at all cost. I went there because I was local. I relay what was told to me by A rep via the phone. I explain to the lady what the problem is and the first thing she tells me is that I need to pay for something I was told to replace by the company and did not break myself, a mis hap on their end. Horrible customer service, the lady has the audacity to get upset when I was neither rude to her or profound with her. I will be further complaining to the better business bureau & to corporate of Metro/ T mobile. This is not how you treat your customers. This explains why the store is always empty. At the end of the day she did not solve my problem I still had to waste my time, money & get on the phone with the company to fix my issue.
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April 2021 by Gildardo Rios
(Translated by Google) It was the 1st and last time I paid my bill, $ 4 charge, very expensive.(Original)Fue la 1ra y última vez que pagué mi factura, $4 de cargo, muy caro.
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December 2020 by Horacio Laguna
Very knowledgable and friendly people like Mario.
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July 2020 by K17 Dee
They really be robbing ppls money here the first time years ago I bought I phone somewhere else just the phone do I asked for a SIM card here and we’ll the SIM card wasn’t working and they really tried charging me 30-50$ for service internet to work and I ended up doing it myself with some codes I remembered that worked on my old phones and it worked smh then I went again just a couple days ago tried charging me 900$ plus maybe more for iPhone 11 when In 83 and Roosevelt they told me it was gonna be around 830-850$ but they were out of stock and I ended up buying in 103 between 37 and Roosevelt Whole thing was 825$ sheesh I don’t recommend this store to anyone tbh
