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March 2024 by Gus Constant
I got the best service ever by Kacey he was the best
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March 2024 by Raul Corleto
The representative Aixa was marvelous ! She went above and beyond to help us. If i could give 10 stars I would!
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March 2024 by Edward Fdrxtx5
Juan was of a lot of help, very happy with my purchase
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March 2024 by sophia Gilbert
Nicole and Kacey were great ? best store !
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February 2024 by Refresh Nail n Spa Brooklyn
The worst T-Mobile store, hire good salespeople, you are representing a brand, don't forget.
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February 2024 by John Bayona
The lady who answers is super rude, we just wanted to buy a new phone with cash and she apparently didn't want to answer, they hire people who generate frustration for people who just want to buy, it's a shame they hire that type of people.We opened an account in this store two years ago but we will never return here, we already filed a complaint with T-Mobile because it is impossible for me to have stores with people who don't know how to do their job.
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February 2024 by Marce Lopez
I come to this store to buy a new cell phone, with my cash money and the girl who serves me tells me that she can't give me a price because I didn't bring my ID????? And he treats me like I'm stupid, telling me how can I come to the store without my ID??? I just wanted to know what promotion they had to exchange my teleley for a new one, I have an account that is more than two years old, the magenta one in which I pay almost $200 dollars a month, I got it at that store and this is the deal??? Why do they hire people like that? Do you really want to sell? I'm definitely super upset and I will never go back to that store in my life, they made my day miserable just by coming to buy a cell phone.
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February 2024 by Shamim
The manager Nicole is wonderful human being and wonderful professional I pray for her and her future success
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February 2024 by Evans jerome
Hands down wouldn't know what I would of done without Nicole's help.Thank you for all your services. Will be back.
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February 2024 by Daisy
Don’t come here. The employee named “Jesus” and the manager “Nicole” were extremely rude simply for asking for a return. I don’t recommend 0/10.
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February 2024 by Bryant Loja
Awful experience, the employee Jesus is so unprofessional.No customer service
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February 2024 by P
Stay away. Street behavior at its finest- 0 customer service. Manager as rude as the employees - should be expected. This is a tmobile authorized retailer - Go to an actual tmobile store.
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February 2024 by Diego
Scammers! Outright awful serviceStore associate - Jesus, processed a device trade in which he added accessories charger (which i did not want and were not required to be added as part of the agreement) to my bill without my knowledge. When confronted, Jesus refused to issue a refund and went the backroom to never come out. A female (Nicole) who claimed to be the manager (was rude) came out and told me that she would take " care of it " and that i would be receiving a refund for the item and pressured me into leaving the store.It was not until the next day that I noticed that instead of receiving a refund, an unauthorized activation of 3 new lines was added to my account. A call to tmobile customer service confirmed that it was done by Sales rep Jesus and team after I had left the store. The reason- i don't know but likely as a form of retaliation.Stay away from this store unless you want to be scammed. I can't imagine how many people are being scammed at this store. Their form of retaliation is messing with customers' accounts like it occured to me.
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February 2024 by Miss shelly Phifer
I went there last year with my husband and Angel took care of us and other staff were vibrant thanks guys .....
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February 2024 by Syed Islam
The manager is not respectful with customer. They are very rude.they cheating.
