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“my laptop went Dead, first time to Hi-tect advisers. They found the hard drive was done. service was fast, cost was reasonable, so losing all my everything, they brought my favorites, bookmarks, all, back to my repaired laptop. Great job, very knowledgeable, in business their entire life, good people, great family in our community, TY”
“Dino was an actual godsend. I originally went to the Queensbury location and had an awful experience. Dino was kind and efficient. I will absolutely make the hour+ drive in the future!”
“I wish I could give it 10 stars .. I dealt with Vince Southwell and, he was absolutely a SUPERSTAR !! The man took the time to correct everything that was an issue as I had a phone that was lost and then found totally destroyed !”
“I had Verizon for 21 years and considered a switch to T-Mobile. Asaf worked w/ me to learn service options and helped find a least costly plan to meet my needs. While I was also going to visit Verizon to discuss lower costs, I decided not needed. Went w/ Asaf on plan and a new iPhone/iPad. Even switched (unplanned) from a Fitbit to an Apple Watch! Asaf knew his stuff—on products, plans, and financial options that best met my needs. AND was patient/kind as this senior gal asked tons of Qs! ? Icing on the cake—he set up all my new “toys” and gave me a tutorial on each new toy. Along the way, Nick and Brad also helped with the same excellent capability and patience! A super team! For those who hate buying both cars and tech stuff, can’t do better than T-Mobile Glenmont.”
“Quick, professional, and reliable service. They fixed my phone perfectly and explained everything clearly, with no hidden costs. Highly recommend this shop for fast and trustworthy phone repairs.”
“This T Mobile Store on the 2nd Floor in Colonie Center has always, every time I go there, gotten me out of phone problems and fixed my phone. Their two employees , namely Gazelle & Ian work through all my phone troubles. Explain every question I ask in detail. They are determined to fix my phone. When I go to other T Mobile locations, they don't give any effort in getting me out of my phone troubles. I have been to T Mobile in colonies center, 2nd floor several times and they are always so polite and so helpful. Even when they are swamped with customers they do not rush. I will always go to this location when i have phone issues. I will always hope they are working there, unless they get promotions, which they sure do deserve. Don't want to get too corney, but they really do go above and beyond and make sure you understand the problem in case it should do me up in the future.”
“A well-known company, an upscale center in the complex, abundant parking, a tidy and clean branch, smart young people, and fast delivery.
I came to them with a device that I purchased from another branch, and Joshua solved the device problem and transferred the data
Thank you from the bottom of my heart and gratitude as big as the sky for the good reception, the gentle treatment, and the solution to my problem”
“Came in to return a phone, and got spectacular customer service. Gavin, the representative at the front, made it so easy! His presence makes walking into Verizon so much more welcoming.”
“All of the staff were super helpful while I was trying to trade in and upgrade my phone! Omar was super patient while I picked the one I wanted and walked me through the whole process!!”
“Miracle workers. Started classes at HVCC yesterday and dropped my phone- totally bugged up my SIM. I walked in today and within ten minutes my SIM card was replaced no charge. I don't know the workers names but two nice gentlemen in there were extremely helpful and kind to both my father and I.”
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“Ra, Peggy, and Kenyon were fantastic at assisting with switching over to spectrum mobile and getting a new phone. Will definitely be coming back to work with them again”