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“Sales personnel very professional, knew their products very well. Most important very welcoming (none on their phones like other stores)when you entered the store. Delmar store visited at 1:00 pm on Set 12, 2024.”
7:30AM - 5PM
5th Ave, Rensselaer
Paint Stores
“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
“Excellent customer service! They make sure to calibrate their machine so you get consistent and accurate color every time. They can even match Sherwin-Williams paint codes as well as scan any color off of an object for an exacting color match, as well. All of the staff are very helpful and most especially Jeff. These guys enjoy what they do and it shows!”
“, 1/14/25.
Hello, everyone.
I am writing to revise the negative review of the Ace Hatchet Hardware Store that I posted.
At the time when I attempted to place my order with Ace, and after weeks of contacting my financial institution, and encountering further declines against my account by other merchants, I recently have proof that my financial institution sent a debit card to me, that is defective, which causes some merchants to see an error message of decline, but, for security reasons, and due to problems with the card, the bank doesn't see it on their records, causing the conflict.
Last week, I contacted Ace, and they agreed to accept another form of payment, and delivered my order, and were accommodating by phone, which I sincerely appreciate, and am completely satisfied with the purchase, and their willingness to provide assistance, despite the misunderstanding, that was not their fault.
Currently, I am working with my financial institution, and requesting that they investigate their error, and replace the defective card to prevent further conflict.
I want to retract my prior negative posting, and thank Ace and their manager. I appologize for my misjudgment, and regret my error. I rate Ace with five stars.
I have recently received a message from Ace that their Tech Support department is currently working to resolve the accessibility issues with their mobile app, and website, which I also appreciate.
Thank you.”
8AM - 5PM
5 Walker Way Suite 2, Albany
Paint Stores
“Nick & Gus REALLY know their stuff! They got some of the best paint products for the Automotive & industrial Equipment World ????
Thanks again for all your help and direction.”
Paint Stores
Paint Stores
Paint Stores
Paint Stores
“I've been coming to the store for years on and off. If you want personalized attention and To support small town Business I would recommend this place. You may pay a little more than a Home Depot or Lowe's but they backed her products you can buy sample cans and they have quality paint. I have supplies as well”