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March 2024 by Jay Fulton
WOW. If I were able to upload the video of the experience I had at the Valvoline in East Greenbush you’d be in disbelief! The rudeness from the manager Joseph was deplorable to say the least!! Totally unacceptable and uncalled for! Every question, comment and statement was displayed in a negative way!! I will NEVER be returning to this again with Joseph as manager! Complete unprofessional! Thank goodness his coworker stepped in and corrected his rudeness ?
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March 2024 by LAURA HOULE
Friendly staff manger was very helpful and considerate
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March 2024 by John Walsh
Pay no attention to the website!!! They won't take you in for a inspection without appointment ( even though they say " no appointment necessary") . I'd hate to see anyone waste valuable gas and time going there only to be turned away! Many other local options for quick service right down the road. I'm now taking my 4 vehicles elsewhere. God Bless you , and God Bless America!!!
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March 2024 by shareeba reynolds
My husband with these guys yesterday because they tore his air filter and didn't even tell him. Then once we got on the high way we heard some noise. We pulled over and the air filter was left open and tore.
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February 2024 by Roy Berry
Was in quick and out quick. No high pressure up selling which I always appreciate. Great service. :)
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February 2024 by Ace Tatu
Fast, efficient and friendly!
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January 2024 by Joe Belschwinder
April is awesome. I have full trust in her.
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December 2023 by Tobias Toboggan
Staff are very professional and happy with their service. Complements to them. Just astonished how much it cost for a synthetic oil change, $130! Dealership costs less. Don't think I'll be returning, 5 qt of full synthetic 0w16 costs $45. I paid essentially $85 for 10 minutes of service.
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December 2023 by Madeleine Dymling
They have you schedule an appointment for inspection, however they do not honor the time. The lack of management at this place is subpar at best. Very frustrating! 8 people work at this place...say no more.
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October 2023 by Antonio Mandurano
It’s fast, convenient, and the staff seemed to be efficient. The problem I have is I just paid an astronomical $258, and they couldn’t be bothered to take their time and not make a mess. They smeared oil all over my bright friggin blue car, and made a mess inside the engine bay. I can understand that mistakes happen, but there’s zero chance you didn’t notice what you did wrong here yet made no attempt to clean it. I would’ve been happy if you had at least cleaned it off the paint. It looks sloppy and unprofessional, and now I have to clean up after your techs. They also didn’t even apply a sticker stating when the next oil change was due, which is minor but an inconvenience nonetheless.
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October 2023 by Sean Rafferty
Only filter gasket was installed improperly and filter not tightened fully. Caused my car to leak all the oil out in one night and nearly seized the engine. Had to bring to a proper mechanic to get the oil change done correctly and for nearly half the price. Will not be back
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August 2023 by Eric Bouchard
By appointment only. Turned away for an inspection. Went down the road to Jiffy Lube and got in immediately. Website needs to be updated. Name change in order? Valvoline By Appointment Only Oil Change.
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August 2023 by jake stanton
The manager, April, is always very nice and not as “pushy” as some of the other employees with trying to upsell services. While I know corporate probably has a set of service goals they “encourage” their employees to try force on customers, she’s always trying to explain why it should be done and if it can’t get done right away what you as a customer can do until you feel comfortable getting the service done. Honest mechanics are hard to come by, so when you find one you try and stay with them. As long as she’s at this location, I’ll keep bringing my car to her and her team and will continue to recommend this location to friends and family.
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August 2023 by BOB ASHLEY
Worst experience ever . Dumped oil all over the motor , hand prints alll over front grill and both fenders . Did not drain all the oil ending with dirty oil . Did not clean up any of the mess . No sticker and did not even check the dipstick . Someone named Damien says he will change the oil again for money . Employees only talked about pot , stealing and HR inquiry’s while there . This place is a joke stay away . They were only $ 50 more than the dealer to filth up your stuff and give you a half oil change .Service: Oil change
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August 2023 by Franklin Rings
After my first oil change with this store I began having problems with my oil pan/engine cover which ended up getting destroyed and needing to be replaced. Would not recommend.Edit: The owner was very kind and understanding of the damage. They swiftly resolved my skid plate problem. Their customer service was very thorough in the resolution as well.