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February 2024 by Hannah Fyffe
Ian is an OG! Best pool & spa company in the Hamptons. If you want something done with love, passion, & 40+ years of experience, this is your place. Only company I trust to keep my pool sparkling all summer & my spa warm & working through the winter.
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December 2023 by ROBERT KRAMBERG
Great service.
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November 2023 by Chrissy Ezra
We purchased our hot tub from Harbor Hot Tubs a few years ago. It recently needed repairs, and we hired Harbor Hot Tubs to fix it. However, after the repairs were completed it no longer holds water (which was NOT one of the issues prior to repairs.) We’ve been calling them for 7 weeks to come fix it, and they have still not responded to us or come to fix it. Future buyers beware.
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March 2023 by Carl Anthony
Poor service from my experience. They never finished my repair of a new sauna.I gave up calling because of no response. After spending over $9,000 00 they left me hanging. I had to call another company to fix their installation. I would not recommend
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March 2023 by Natascia Ayers
Great service, love my Nordic cedar hot tub.
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March 2023 by Peter Malafronte
Ian and the team have been serving my folks pool for years. I needed a refresher on how the whole system worked, and Ian came by and spent the necessary time to help me. They have excellent people from top to bottom, and the service is top quality. I highly recommend Harbor Hot Tubs and Sparkling Pools.
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March 2023 by Daniel Gans
Very friendly, helpful at all times, looking to make sure the customer is satisfied and happy with the product.
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March 2022 by Rick Feldman
Chris was very helpful and is a pleasure to deal with.
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March 2021 by Edward Sulimirski
My dad first bought a hot tub 20 years ago from Harbor Hot Tubs. Exceptional service and becoming part of the Harbor Hot Tub family ensued. Alas, the tub finally conked out. The team jumped into action, got us through the tail end of last summer, and helped us plan the future. Minor tweaks in positioning, and helping us think through how we wanted the overall space to function around a new tub led to a simple yet extremely impactful change to our deck. The work was done quickly, efficiently, and with a smile. It looks great!!! I love the hot tub, and more importantly, I love the efforts by all the team members, from showroom to designing to construction to service. Awesome and THANKYOU!!
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March 2021 by Braden Josephson
The entire team has been very responsive and helpful from the point of purchase to any ongoing questions or consult needs (e.g., chemical balancing). I highly recommend them if you are in the market for a new hot-tub and/or sauna or need service for your pre-existing unit.
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March 2020 by Luke McNamara
Prices are great, but most of all, customer service is above and beyond. Extremely happy with my experience at Harbor Hot Tubs. Thanks Doug & Team!
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March 2020 by Renee Fertig
I have been a customer for 20 years. I just bought my second hot tub...which we enjoy daily. Gus installed my pool liner, so I guess I am a very loyal customer...and a very pleasedCustomer.Doug is very knowledgeable and a pleasure to deal with, not a hard sell.Renee Fertig
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March 2020 by Richard Dunphy
Doug, Chris, Colleen,and Ian were very helpful with my choice of a Hot tub, expediting my order, delivery.I installed my new hot tub myself then Chris stopped by to go through the running of it.Very happy and enjoying my new hot tub .Rich Dunphy
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March 2020 by Mike Single
Great experience with there knowledgeable staff and a great deal! We love our spa.
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March 2020 by Jeannine Stallings
We could not be happier with this company- what a FANTASTIC team!!! This is our 2nd spa with Harbor Hot Tubs/Sparkling Pools. The installation team were professional and pleasant to deal with. Chris came by at the end of the day to check on the spa, answer any questions we had and make sure we were happy with our purchase.What a great company and a great experience- highly recommend.
