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September 2023 by Tim Black
What a joke of a place. Bring your vehicles to an actual mechanic. Plenty of other reputable shops within the area.
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November 2022 by Seth Hendon
Great service -- fast, reliable, fairly priced. Went above and beyond as far as scheduling to make sure I could get back on the road. Plus, they cleaned my car before returning it; really nice touch.
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October 2022 by Seth H.
Great service -- fast, reliable, fairly priced. Went above and beyond as far as scheduling to make sure I could get back on the road. Plus, they cleaned my car before returning it; really nice touch.
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July 2022 by Stuart Selip
They know Mercedes. Quality work done on time.
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March 2022 by Dakota Kalbacher
Best auto mechanic and dealership in the Hamptons!
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July 2021 by Calvin K.
Sketchy establishment ! I call for an estimate on a 10 min job , to replace a horn, literally wire cut take off hook up new one / mount ( A slow person 20 mins max ) and the woman was rude , said "$120 an hour" and "can drop it off in 2 weeks". I'm like well I don't drop off, I'm gonna watch the job and she goes "we can't help you then." What kind of business can't allow you to see their work?! Especially when I've seen everyone for 5 years do the work on my 68 SS ... didn't make it this far too be played a fool. How can you charge an hourly rate as well if someone isn't there to verify ?! Unbelievable and entitlement of this over repped business. Total clowns I DO NOT RECOMMEND
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November 2020 by Cari W.
AVOID AT ALL COSTS!!! Car was towed here after breakdown, after multiple attempts to get updates, estimates and diagnosis, they told us they did the work (took 3 weeks!) and presented an exorbitant bill. Was then told they only accept cash. They were rude, unyielding and unwilling to work with us on pricing and payment. Owner told me that because he didn't know me/trust me he would only accept cash. But I should trust him. Awful from beginning to end. Not sure how any new customer would become a repeat under these circumstances. Owner also told me it took so long because I didn't self-diagnose. Ridiculous! But also wrong, my husband emailed with his suspicion of the issue, before they even looked at the car! After everything we picked up the car only to have the check engine light to go on within 10 miles! (Gave one star only because I couldn't submit ZERO)
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August 2020 by Erik Viens
Been going to Rob for over 3 years with 3 different MBs and have ALWAYS been pleased with their service. Communications are superb and prices are very fair.
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January 2020 by Patrick Williams
Solid place as long as you have a European car.
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November 2019 by Chris Ott
Kalbacher's Auto set me up with wheels for my Ram. They fit perfect at the max size without any rubbing and the tire sensors work perfect. Solid and timely service. work.
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February 2019 by Elisha Osborn
Good people , Fair and Honest
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April 2018 by Paige S.
Just a terrific experience for our son buying his first car. Rob went above and beyond and delivered a wonderful used car that is just immaculate. Now a new driver will know what excellent service is! Thank you to everyone at Kalbachers's.
