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September 2023 by Angela E
1 star for the price of a suite in a 5 star. Loud, old room, the bathrooms are embarrassing (lukewarm water, no pressure, there was no handle in the shower). When I checked into my room the floor weren’t clean. Tiny room, no mini bar but just tap water on the side. All for the price of 1000 usd a night. I don’t understand how this can be legal - normally in Europe 3 stars hotel cannot charge prices that belong to luxury ones.Don’t ever stay there, it’s a nightmare and a rip off
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September 2023 by SmartBeauty
Delicious food & drinks!!!
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September 2023 by Eric M.
I don't want to be mean, but the expectations were much greater than the actual stay. It looks really good online, but the rooms are not very nice, the shower is nearly scary and the walls of the rooms are so thin you can hear EVERYTHING on the other side. (I don't want to go into what we heard.) Also, the restaurant seats guests very close to the hotel rooms and the combination of conversations and music is intrusive. And be prepared because the weekend can mean tables enjoying dinner and cocktails well after 10pm. The guy that checked us in was very good and earned the second of these two stars in this review. Honestly, it's the Hamptons...we were expecting much more. (Cracked tiles in the bathroom--waited for 15 minutes to get a drink in the bar, then left.)
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August 2023 by Freedom31609060109
For $1000 per night, you can get: -Access to a minuscule room by a very difficult and dangerously staircase. -No minibar/ No slippers/ Very small closet with 2 hangers, without shelves or drawers. -Very old bathroom/ Plastic curtain at the uncomfortable bathtub. Regarding the very poor breakfast: -No eggs, toasts, or espresso. Friendly staff, but sometimes unskilled. THE WORST VALUE FOR MONEY HOTEL l HAVE EVER STAYED IN,
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July 2023 by ronitl119
Hotel claims to offer unparalleled luxury and hospitality: absolute rubbish. The triple room was neither comfortable or elegant, service was terrible and the nightly rate of over 2k- offensive! AVOID.
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July 2023 by 870anneg
We had an absolutely wonderful stay. The hotel is under new management and they are doing a great job! The staff very accommodating and friendly. They are also very dog friendly a must for us. Everything was terrific from the Continental breakfast complete with fresh berries and Goldbergs bagels that were often warm when they arrived, to the bikes and beach umbrellas and chairs. we also loved sitting on the front lawn watching the world go by having coffee, reading the papers or having a cocktail.
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June 2023 by amandabJ85DD
One of the worst hotels I have stayed at so far in the Hamptons. The rooms look absolutely nothing like they show online. I felt completely tricked. My luggage could barely fit in the room. It is a small shoebox of a room. People yelling downstairs till past 11:30pm and it sounds like they are in the room with you. The AC BARELY works. The rooms are so hot you will not sleep. This is the first time I felt compelled to write a review. I would never recommend this hotel to any one.
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June 2023 by 843alexam
Unfortunately, I had to cancel my two day stay 24 hours before my reservation and the manager was super generous allowing me to have a two day credit that I can use in the future waving the cancelation policy which states, I need to cancel 21 days prior or no refund. When I asked my friends where I should stay in East Hampton they all recommended this hotel and I look forward to saying here in the future!
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June 2023 by Niclas Hell
Small bar which made it feel bustling for better and for worse, the cocktails were okay but not great.
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October 2022 by B Christopher
Made reservations last week for today to eat at the restaurant. They said no problem and took our name and number. We checked the website before we left and it still said they were open. We drove an hour to get there and the restaurant had closed for the season! They should of told us that was going to happen before they let us make a reservation to eat there. The lady at the front desk was nice but did not seem to care. I have ate here before and it is very good, but they started with this problem recently.
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October 2022 by Danielle
A few days ago we made reservations to eat here. They took our name and number. Last night we drove over an hour to get there and they were closed! Their food is good and I like that they allow dogs, but the receptionist should know when they are open or closed.
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October 2022 by CapeTownNative9
The Maidstone is a tired property devoid of any atmosphere and amenities. I stayed one night in the smaller room for $500+ a night. The room was small as expected but the carpet was filthy and the decor tatty. There is no staff at the hotel in the evenings so there is no atmosphere or hospitality. The hotel sits on a very busy road so if you are at the front it is so noisy. The room is worth max $200 a night. Not 500!
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October 2022 by rebf2016
What a treat to stay at the Maidstone while we were at a golf tournament. The place is gorgeous and so inviting with so many little spots to sit and have coffee, tea or wine. The staff was so professional and we loved the decor!
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September 2022 by Randall Huntsinger
I can’t speak to the hotel, but we came for Sunday Brunch on Labor Day Weekend and it was perfect. Great shrimp cocktail. Amazing guacamole. Fantastic brunch entrees. We had many drinks, and they were all great. Best of all, Jeremiah really took care of us, was very attentive, a lot of fun, and super cute. Can’t wait to come back!
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September 2022 by Fabian Andres Fernandez Luna
I am grateful for the opportunity provided by an excellent restaurant, good food, accommodations and service