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November 2023 by Chris F.
Contrary to the thoughts expressed by the migraine sufferer, I deal with White's and Andrew frequently; I find him to be exceptionally courteous and friendly, professional to the max. The staff is happy, helpful and knowledgeable. A great place!
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July 2022 by Holly B.
Racist parking signs. No thanks. Maybe change that up? Kinda gross to look at this day and age
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July 2022 by Nancy P.
Andrew in sag harbor is a complete nightmare and has made his staff the same way. What a cold hearted uncaring man who disappoints one's feelings about humanity. I literally ran in there the other day in a full blown migraine attack that was causing vision disturbance and a feeling that I was going to pass out. I said pls help me and he never even looked up! I said I must get an aspirin in my system asap I'll pay for everything. He and his 2 assistants stood there staring at me like I was some crazy person who was freaking out. I was having a medical emergency and the first think I thought was I love White's in sh so I'll be safe there let me go there. I am young and well dressed not an old crazy person so their reaction was strange and again stuff of movies where people dying are stepped over in nyc. Andrew is so cold and I said if I pass out pls call 911 and again he was looking down like he couldn't be bothered. I get being afraid or inexperienced but I am a healthcare professional also and if someone is in need I instinctively act. He literally could not have cared less if I had dropped dead on the store of his floor. People like Andrew in White's sag harbor hurt your faith in humanity honestly very very sad what is wrong with him?? Not a human no soul.
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May 2022 by Liz P.
When ever I call in an RX, this pharmacy gets things done. I'm never waiting for days or getting a machine for 15 min. You get a person to pick up and handle your requests. Always friendly and never long lines! Plus they have some of your everyday needs to shop around and they carry some wonderful brands for make up, body & facial needs as well as fighting off mosquitoes!
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April 2022 by Jared R.
"No happiness ahead" is what the sign would have read at the entrance if White's Apothecary was a location in a Souls game. I've had enough frustrating experiences at the Walgreens in Bridgehampton, so I've been trying out different places to get my prescriptions filled. White's Apothecary was clean and organized, but the person who helped me wasn't especially welcoming. Maybe someone just wasn't having a great day, and I can understand that, but it caused me to leave the store slightly less happy than I was when I entered.
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January 2022 by Alison M
Warning- if you go in anywhere near closing time you will be treated to some very rude sales service. I tried to buy a purse and had some questions. I left shellshocked at how rude they were. They clearly don’t need the business. The exceptions are Bridget and Dyanna who are nice/decent. If you HAVE to go in there ask for them.
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August 2021 by Ramy Yakobi
Awful customer service!Was in line for 10 minutes before i was even acknowledged.Very slow motion!
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June 2021 by Ida T.
We LOVE White's Apothecary - the pharmacy is truly one of the best we have ever dealt with and all the pharamcists are both very nice and very competent. Our family has multiple, complicated medication needs, including for minors, and White's is incredibly helpful and efficient in dealing with us and our insurance providers. They are also great about providing flu and shingles shots, etc. When we were living in NYC, we used one of the supposedly "best" pharmacies in Manhattan for decades - and they were a local, non-chain business so we wanted to support them, but despite having four times the staff that White's does, they were not nearly as competent or efficient. I am truly shocked to see the negative reviews here. Especially during COVID-19, White's was a lifesaver with its home delivery service. I just want to add to contextualize those reviews that East Hampton is of course a tourist and vacation destination and businesses get swamped come the summer and hire a lot of new, temporary staff to deal with the crush. The other factor is that not all but a very noticeable group of people out here - residents and visitors alike - are just unbelievably obnoxious in terms of their treatment of anybody in a "service" category - rude, grabby, demanding, and sometimes abusive. There is a level of entitlement that is very unpleasant and often means that "poor service" is simply not serving them FIRST.
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June 2021 by Godfather
Awful pharmacy awful service will never go again!
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June 2021 by Mikey C
Very rude managership and overworked staff.
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June 2021 by matt mcgrath
Long lines sad sad place
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March 2021 by Shakeva Brown
The absolute worst service today !! After miscounting two prescriptions I wanted to assure my pick up today was accurate. I asked for a clean pair of gloves to count my pills this time before leaving and was told they didn’t have any by the pharmacy cashier. I then asked for a clean paper towel which she provided as she watched me lay out the pulls to count. I had a hard time placing them back in as she watched and not offered a pill counter/tray or clean gloves. You would think after them knowingly making this mistake not once but twice!! they would assure the count were correct.
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February 2021 by David R.
Going here, I really appreciate the difference between a small operation like White's and the big chains. The pharmacists are very knowledgeable and patient and willing to take the time to figure out how to help you.
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November 2020 by Jamie K.
This is the best pharmacy ever, I've been going here for years and would never go back to a big chain store. Everyone working there is friendly and helpful. They take the time to get to know their customers and provide the personal service you sometimes need from a pharmacist, including filling my prescription within minutes when I'm the one who messed up, helping me navigate changing co-pays, and even giving my dog treats. And their online ordering makes refills a breeze.
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July 2020 by Nancy Fedder
What took me so long? Everything about White's is what I want in a drugstore and pharmacy. First of all, it's clean, bright, the staff is great and everyone thinks they will pay more for prescriptions at an independent drugstore but everything I get here that I used to get at CVS costs LESS!!! What more needs to be said? Jack Fs Mom :)
