Excellent Nails is a business known for their meticulous attention to detail, particularly with gel fill and dip powder services. Customers appreciate the long-lasting results and beautiful designs that the nail technicians provide. However, there have been some concerns regarding cleanliness and hygiene of the salon and equipment, specifically the file boards. It is important for the business to maintain a clean and sanitary environment for their customers. Additionally, there have been reports of poor customer service from certain staff members, particularly an individual named Michelle. Her rude behavior and lack of attentiveness during pedicure services have left some customers feeling unvalued and bothered. It is crucial for employees, especially those in customer-facing roles, to have good customer service skills and maintain a positive demeanor towards clients. Overall, Excellent Nails has the potential to provide excellent services, but improvements in cleanliness and customer service are necessary for a consistently positive experience.
This has been my go to nail spot for the last 3 years. They consistently do a great job. Definitely recommend!
January 2024
My sister & I go there for peddies. I've had other things done too, parrafins, waxing etc. Always a good experience. Always In & out, that's my style
August 2023
Love it there very picky about my nails n by far this is the best place thry take there time they lastvlong time n it always comes out beautifully doneServices: Foot massages
