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December 2023 by sean seton
I had an excellent experience at Empire Pawn. Dan, the gentleman that helped me out, is very knowledgeable, informative and not to mention kind and courteous. He was able to assist me in my transaction, he gave clear and concise instructions and I left content out of the store. I will be returning in the future and I recommend this store for all your pawning purposes.
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November 2023 by billy Siggs
What a joke empire pawn has became they used to be trustworthy dealing with them for a lot of years always did the right thing by me.Went to pawn my watch and gave me ridiculous price been bringing the same watch there for years never had an issue was willing to take a little less but not get robbed. I wasn't going to leave a review but went to another pawn shop and got my original asking price for the loan . So just proves that empire turn to trash. Stay away from them and get a second opinion.
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November 2023 by Sharon Davis
The best and very secure and honest with appraisals and loans
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December 2022 by Mark Gold
If I was able to give less than 1 star I would have. Last week I received an offer of $5700 from Empire for a diamond that had been measured at 3+ carets by 4 other jewelers. Today I returned to sell it to them for $5700 but was told that he'd only give me $1000 per caret and it was less than 3 carets. He lied to me! Seller beware.
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December 2022 by Elizabeth Cobb
Asked about a piece of jewelry in their case and they told me “I don’t know look it up on our ebay”, they didn’t even attempt to look or ask someone else. They were rude and spoke poorly about my 90 year old grandma to me who was parked outside the store. A man yelled at her twice that she couldn’t park their even though we were simply finishing up a transaction, we were there less than 5 minutes, and nobody else was there. I would not do business with again.
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December 2022 by Christian Nielsen
I had a Gold Bracelet that had been sitting in the Draw . I shopped around and this wonderful shop Paid me More then any other Jeweler offered . The Staff has been Beyond Kind , polite and Most Helpful .Happy to Be a Customer
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December 2021 by Kim Schultz -brown
It truly saddens me to hear some of these reviews. Unfortunately in these hard times we sometime feel we are entitled to more then what we have. It is difficult for some people for countless reasons to sometimes have to sell your belongings. I have recently and long ago In the past have done business with empire and I must say Dave & Jody have made such a positive impact on my life with their honest business. The professionalism and education they have given me has literally changed my life this week. They are honest professional people whom if they are able to help and compensate their customers really want to do so. Unfortunately sometimes it just doesn’t work out but as far as their reputation as a stand up honest company I’m my neighborhood. I personally recommend this company to anyone who asks. It has been an absolute pleasure to business with this company. I absolutely look forward to doing a lot more business with them in the future.
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December 2021 by The Past
They used to be more honest. Lately, I tried selling a 14k Diamond and pearl engagement ring and they offered me $100! I put the same ring on eBay, and got $700. I will think twice about bringing my jewelry to them.
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December 2019 by dennis kleva
This posted a week ago.They say on site they buy coins,when got there they do not buy what i have I had some old coins European/game tokens/coins I have some Kennedy 50 cent / half dollar piece's according website worth about 5 bucks each* 16 of them 80 maybe.1/ Las Vegas golden nugget liberty head game token worth about 15-30 bucks according to the website ebay,etc when I arrived today 7/24/2019,to many excuses low Ball on prices and not buying they coins that I have.stay away from this place for good.not trusted place .says one thing does another.they are not knowledgeable in all coins foreign and domestic.run away from this place.what a waste of time and gas.edit: reapply to there answer, they bull liers ,every reapply company says out of there mouth is lie's, falsely and illegal advertising,they needed too be shut down.
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December 2017 by Vinny LaGrega
Suer cool crew. Cool stuff to buy. The guys there are really cool. I def recommend.
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December 2017 by Bruce Brown
I went to Empire Pawn just this past Friday, December 8, 2017. OMG what a joke about this place. I requested a loan for my jewelry. I had 13 rings I presented to representative. 10 rings were 10K, 2 rings were 14K and 1 one them was 18K. Also a few of them had small diamonds and I also had 2 -14K gold chains. I first dealt with a female rep who was weighing my jewelry and trying to give me a figure but her male counterpart stepped in and said he would give me $1200.00 for my rings. But then the female rep told him I was looking for a loan. Thank God she did jump in because I was about to say to him, are you nuts, only $1200 you would give me for my rings. He must of thought I was on drugs if he thought I was going to let him give me only $1200.00 for all of those rings. To me he was the one on drugs or something. And then the amount they wanted to give me for a loan for all of this was a joke as well. I kindly said thank you and took my business elsewhere. I went to another shop in the surrounding area and they gave me a loan for $1000 more than what they were offering me here at Empire. Please beware of this place. I think they really tried to hoodwink me. SMH.
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December 2016 by Maureen Virga
Would definitely recommend them in the future. The staff treats you with respect, gives you fair quotes, explains all your options and maintains your privacy throughout.
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December 2016 by Ruth Edwine Skoblicki
While the people are nice this place is an absolute rip off tried to offer me 100 for an item that's worth 2,000. No way was I selling it
