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December 2023 by Brooke Elizabeth
I started coming to epic in early October of 2023. I have been having sessions with Gabriella Bruno, who works as an LMSW. Gabriella is absolutely incredible and by far the best therapist I have ever worked with. She has cultivated the most welcoming and safest space I have ever been in. I feel incredibly confident and comfortable in speaking with her about my trauma, thoughts, emotions, etc. I also truly value her input and advice. Her professionalism is unmatched and truly incredible. She is immensely kind, caring, compassionate, thoughtful, intellectual, well-informed, etc, etc the list of positive attributes goes on and on. I would recommend Gabriella to anyone in a heartbeat she truly is amazing and I believe she has the incredible ability to help so many people. I am so grateful to be a patient of hers and I genuinely look forward to the even greater progress I know I will achieve in working with her. Also I would like to mention how wonderful the secretaries are in the office as well, they are incredibly kind and very well organized. I have had a few small issues with epic such as an unfortunate appointment with another psychiatrist here but it was resolved quickly and professionally. I also have had issues with the woman who allows people into the building, however, despite those two frustrations the rest of Epic and the care I have recieved vastly outweighs the negative. It is because of that, that I am still giving this review a 5/5 stars. I highly recommend this place to anyone because there are truly some incredible people here, espescially Gabriella!
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December 2023 by Chaz Zman
Amazing organization that works tirelessly to help people. Overworked and under appreciated group of individuals at EPIC. Thank you for all you do to help others in need.
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December 2023 by Najae Philpot
Amazing Traning, I learned a lot from this program. Epic is the best Agency.
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December 2023 by bllc grant
Fabulous Agency! They really care ?
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October 2023 by Ashely
horrible company i was employed there for a few years lots of things swapped under the rug which people should have got fired for. HR doesn’t care about the good employees only the bad ones. I wouldn’t recommend working here.
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July 2023 by Tehya McDaniels
I love working for epic they are very caring and I love the guys I work with like my 2nd family
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May 2023 by Kaiesha Russell
Epic is a excellent program , been working for epic going on three years
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April 2023 by Leon Obrain
Velvet west is a con and she steals the money from the individuals. Do not send your loved ones to his company.
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March 2023 by Alice Cummings
do yourself a favor and never send your family to live in one of these homes. they treat their staff like dogs and your family member will suffer for it.
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December 2022 by Kayla Amil
I left EPIC as an employee and now that I’m settled in to my new agency, I can truly see how unprofessional and unorganized this place is. I wasn’t going to write a review, but hopefully the company will take a deeper look into their houses if they get enough reviews. The managers in the house I worked in on Main Street are only nice when they need you to come in to cover a shift. I loved working with the guys but management was unbearable and rude. One time I mentioned that I was not comfortable driving the van yet being as though I only had one small road test in that big handicapped van and she told me ver batim “well if you get into an accident, that’s what insurance is for”. I would get stuck after my overnight all the time because there was hardly ever days when the schedule wasn’t messed up. I was in this house for 5 months with no SCIP certification and no AMAP certification. The list goes on and on. I wouldn’t send my dog here…to live or work.
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December 2022 by shanaz wilkins
They do not pay enough and your experience does not matter. The company does not care about those with experience to receive a decent wage.
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October 2022 by eileen christofi
Horrendous service, unreliable workers.... Therapists don't show up for appts and never received a courtesy call from staff to cancel appt.... Apathy and unprofessional is the culture at Epic.....if you desire to invite frustration and total bewilderment as to how an org. Can be managed so haphazardly into your life than make an appt here.. administration is inferior... Chasing down staff to provide written reports and follow up appts are a joke...I'm not laughing.... Will be contacting channel 12..
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August 2022 by latajha marion
Farmingdale (Main Street) is one of the worst programs that I have ever worked. The staff is lazy. The residence manager does not genuinely care about the individual in the house nor does she show appreciation to her staff. The only time she communicates with staff is when she needs them to do something. Been there for 4 months and never seen the manager on work the floor with staff or do anything that doesn’t involve being in the office.
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July 2022 by Zoila Cruz
I am not satisfied with this program. There is a lack of communication they never answer the phone. Not willing to help the young adult. The driver is very nasty to my child. I don’t recommend this program to any one.
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June 2022 by tj owens
Unprofessional. Untrained. Unorganized. Incompetent. Fraudulent. Need I say more. Stay far away. They dont care about the people that we are working with. It's all about the least amount of paperwork and no accountability. I would not send my family to work or receive anything from them. All the powers that be need to take a deep look into the agency as a whole. That's it. If I could post negative stars they would have it hands down.
