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“Bank teller Alexander was extremely helpful. I needed help navigating the suffolk bank app and was struggling to create a travel plan. Alexander answered every question with compassion and clarity! I recommend him to all my friends and family and he speaks spanish (an appreciated perk!)”
“John Fetherston-Koch was extremely helpful with managing my accounts. He was very knowledgeable and respectful. I would recommend him to anyone who needs help at Four Leaf Credit Union”
“This is the BEST branch on Long Island hands down. Christopher has been our point person and has exceeded our expectations time and time again. Thank you for always helping us with our financial needs!”
“The service I received was genuinely impressive. The team works with care, courtesy, and a high level of professionalism. I especially appreciated that they don’t just do their job, but pay attention to the small details that make everything much more convenient. That kind of thoughtfulness really helps with everyday business tasks.
I also want to highlight the support during the document process — everything was explained clearly, they helped organize the necessary materials, and did it all with a warm and welcoming attitude. It’s great to visit a place where customers are valued and comfort is a priority.
I’m completely satisfied with the experience and will gladly return again.”
“I love coming to this branch for the amazing customer service. From the manager, assistant manager and the reps. They are all pleasant and willing to help with your banking needs. Whether it’s help with my debit card or my loans, they always take the time to assist me. It’s hard to find great customer service nowadays, but this branch knows what customer service is. Great branch and keep it up! ⭐️⭐️⭐️⭐️⭐️”
“Spoke to Rebecca about a card option I’m looking for myself.
Very professional and knowledgeable!
Coming back in a couple months to open the card.”
“I moved to Suffolk county about 2 years ago, after banking with Flushing for years, in Flushing Queens, (Auburndale branch, now closed). To be honest, I started banking with them because that branch opened literally 4 doors away from my parents' house, and being a minor at the time, my dad opened accounts for the family for convenience sake, (he could walk me to deposit allowance, baby-sitting money, etc). Except for the years I lived out of state, I have been with them since, and glad for it.
I have had more than a few banking 'issues' in the last few years, with the death of my mom, the relocation, etc and I must say, the service at the bank, particularly here in Shirley, LI , but also in Flushing has been exceptional. I wish I could remember the names of the Flushing folks, but here in LI, I would be truely remiss if I didn't mention Diane by name. To be honest, at this point, she feels like family. Whether it has been helping me send money to my son in Wa. State for the purchase of his first home, or dealing with the joint accounts of my now deceased parents, she has ALWAYS been extremely professional, while still being a relatable human being, capable of celebrating (&almost crying with you). In one instance when the bank mailed documents to the wrong address, I made numerous phone calls, until she finally gave me the honest, ' we really screwed this up & I'm so sorry. That was really all it took, but when do you actually hear that from a service rep!
In all, if you open a acct there, take a minute to look around, say hello to the bankers & let them know who you are. You will find, they will go out of their way to help you, in any way they can. I even got a FOLLOW UP call, a week or so after the incident with the missing documents, from Diane, to ensure I had received them & that everything had worked out OK. I was so pleasantly shocked, I swore to myself I would write this review & today, months later, after she has helped me again with a deposit issue, I am finally writing the review. Sorry it took so long, but FSB is doing something right in both their training & in finding and hiring the right people. Thank you for your efforts. (And just as I side note), I AM NOT a wealthy woman. They are definitely not kissing a... for the money!”
“This is bank I don't know how to review a banking experience. The toilets are nice I guess. Mostly old people come here, if this is a good review then I don't know what a bad one is.”
Closed
6 W 2nd St, Riverhead
Banks
“not my bank, my boyfriends bank but everyone is always so helpful & kind. especially ms. brianna payton she is literally incredible! i will be opening a bank account of my own with mt”
“I have worked closely with Venise Hendershott at the Westhampton Beach location. She is super knowledgeable, responsive and gives you exactly what you need. I am very grateful to have developed a relationship with her and M&T Bank for all of my business' financial needs.”
“TDLR: They had a great staff they was able to help me through a compicated bank issue. I would like to thank them for their help and a beautiful bank location.
I had a very difficult issue regarding my father who passed away and a bank account under a buisness. and after months of tryig to get it settled there was only deadends and then possibly having to go back to the governement and getting another letter. Just an endless loop of hoops to jump. Thankfully I got to speak to Brittney who went and worked it out with the Dime back office and provided a light to the end of a long tunnel.”
“Linda was super helpful in explaining all my options for credit cards for my business. Even if you don't sign up for any finance products, Linda is super helpful and is a wealth of information to match what can help you meet your financial goals and needs.”
“This is one of the best banks on the Island. The staff is pleasant patient and caring to the customers needs.They also give dog ? treats and my pup loves all the ladies there they spoil him.Always a pleasure there and fast courteous service.”
“Wonderful experience within the branch. Both the personal banker and fraud department were extremely supportive and helpful with a sensitive banking situation and did everything to assist me in resolving the situation. So grateful for all of the time that was given to me. A special thank you to Olaf!”
“This is a great bank and branch to deal with. I'm very happy with all the people there and especially Norma who is extra helpful.
Highly recommend!!!!!”
“Had a good experience here. I came on the wrong side of noon since some of them were on lunch break, but once a representative was available, I got the best service. Happy to be chase customer for 20 years.”
“I recently had a situation with fraud on my account and this bank was extremely helpful. They were able to quickly recover my funds and put my mind at ease! I highly suggest banking here. I am so happy with the staff here at Sterling in Wading River”
“The bank of America in Shirley has continuously provided excellent customer service and has been very helpful as far as my personal as well as business banking needs have been concerned. Joe and Alicia particularly stand out as excellent representatives of the establishment.”
“Every time I go to this bank I am treated with respect, greeted with smiles and they always ask how my child is doing and give her lollipopsThe staff is very sweet especially Celia and another woman I can't remember her name but they both go above and beyond to make you feel like each customer is special. I will drive past the other capital one branches to get to this one just because of their great customer service. They even have dog treats for the pull up window for your pup! They are all great. Definitely recommend you do your banking at this branch.”
“This branch has a hometown feel with a staff that remembers you and greets you by name. Manager and front desk have been extremely helpful. They make coming here a pleasant experience. I don’t live in Wading River but come here for how satisfying an experience banking is for me. Not often you get a hometown treatment.”
“I went into the bank for a deposit. I was greeted by the bank manager who was very pleasant. I asked if the employee could recount the money for me cuz with working so much my hand has been hurting. The lady was happy to help and even gave me a td hand exercise ball. There kindness made my day. I will definitely be going back.”
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“Fantastic service from everyone in the Riverhead branch - A plus plus - The teller Christopher - Samantha and Kelly are friendly, knowledgable and accommodating. Easy banking - thank you all again!”