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October 2023 by Danielle Dey
DO NOT USE. They’re unreliable, have zero sense of urgency or concern for their customer’s needs. I dropped my truck off SEVEN days ago and I STILL don’t have it back. They are awful. You can absolutely find a better mechanic.
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October 2023 by tianqi zhao
That was a very poor brake job which took me two years to realize. The material is much worse than my original one. The mounting metal piece is also missing causing a rusty jam in brake pads. I had to change everything including the caliper to fix it.Service: Auto brake replacement
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October 2022 by Nilza Rodriguez
Rip off don't use. They will charge you extra and add a problem to your car that never existedService: Engine repair
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March 2022 by Corinna Alexis
Had been going here for years. Always amazed by how reasonable the prices were. I have older cars and every time we got the car back a new problem seemed to pop up. Ok, I figured it’s just the way it is. But then things really started adding up. We took my cars to a new mechanic. Aside from all of the things he found that 2 brothers didn’t or never mentioned, the biggest issue that had me absolutely fuming was a shoddy repair they did…My transmission line was leaking and I had taken it to 2 brothers, they had the car a couple of days claimed they had to order parts. Well apparently what they did was get some rubber hose and clamp it in on where the line was leaking, instead of getting the actual part and the best part? They cut into the line it connects to, I am assuming to get the leaking hose off. So now since their “repair” started leaking one month later and now needs to be replaced I also have to have the main line replaced because they cut it. So I spent hundreds of dollars having it done and now I am spending hundreds more to have it properly done and repair the damage they did! I am now more convinced than ever that some of the issues my cars have had are a result of their poor workmanship and negligence. I will never take my cars here again and will let anyone I know not to go here either.
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February 2022 by Lisamarie G.
STAY AWAY! Do not go here unless you want to pay a lot of money for your car to still not work and to get a box cutter pulled on you. Extremely unprofessional business. After over a month of our car being their we finally got It to a new mechanic where we will have to pay thousands to get it fixed. We brought it there to get inspection done and passed. It wasn't passing because of a censor so we were willing to fix the problem to get the inspection. Two weeks later car was finished we picked it up, the guy was thirsty for the cash, drove away car was making noises it never made before. Brought it back because it stopped driving. their story kept changing on what was wrong with it, we paid 1600$ and car was not drivable after pick up. We go to get the car and bring it somewhere else because we no longer felt comfortable and the owner threw the keys at my husband and said get your f****** car out of here. Another employee called my husband a racial slur and told him he would slice him up. My husband called the cops and got his car towed else where. Now the new mechanic said they took our drive shaft out of car!! Stole a very expensive part !! An absolute nightmare.
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January 2022 by Lisa B
I took my car in after my husband slide into a curb- we thought it would be the control arm and maybe the hub- they had the car for a full week during this week they said the axil also needed to be replaced I was skeptical but said okay since my husband has been going here. I go to pick up my car and there was a loud vibrating sound anytime I go over 50 so I called and the shop and took it back where they proceeded to tell me that there is something wrong with the back tire. My car is a 2019 Nissan that never had problems until I brought it there. Between the unresponsiveness, the untimely turnaround and now additional issues with my car this place is a rip off- they are not transparent, they do not have integrity and they try to squeeze every cent out of you. I highly recommend never going here.Services: General repairs & maintenance
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January 2022 by Lisa B.
I took my car in after my husband slide into a curb- we thought it would be the control arm and maybe the hub- they had the car for a full week during this week they said the axil also needed to be replaced I was skeptical but said okay since my husband has been going here. I go to pick up my car and there was a loud vibrating sound anytime I go over 50 so I called and the shop and took it back where they proceeded to tell me that there is something wrong with the back tire. My car is a 2019 Nissan that never had problems until I brought it there. Between the unresponsiveness, the untimely turnaround and now additional issues with my car this place is a rip off- they are not transparent, they do not have integrity and they try to squeeze every cent out of you. I highly recommend never going here.
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October 2021 by Charles Murray
They are the worst shop imaginable. I needed a catalytic converter it took two weeks of them saying it will be done later today or tomorrow. Plus all the little stuff they said they did but never told me I needed such as brake lines rusted out, throttle body, and to top it all off when it was done and paid for the car made it only three miles and it died
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October 2021 by Ross W.
Very honest and they have really been a pleasure to use. As I saw someone else say, they have never tried to upsell me which is clearly something that happens at garages. Not here.
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September 2021 by Jeremy G.
I went for a simple oil change and they left the cap open with oil spilling everywhere within the engine which could've caused a fire and on top of my windshield. I've had to have multiple car washes because I can't get the oil off in my windshield wipers don't work. I've tried to speak with the owner who is promised to call back but it's been a week now and these people are a joke, do not go here for your service.
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July 2021 by Andrew Z.
Took us down the road! Paid for work not done, and when did any work was done half-assed after taking two days to do it. Watch out! They're shifty.
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July 2021 by James M.
So I've been going to this place for about 2 months, not by choice. Apparently when you buy a used car down the block at Stevens 112 Ford they give two brothers their repair orders. So they work hand and hand on screwing people over! After buying my 2011 Dodge Ram 1500 Laramie a few months ago with only 55k miles on it at Stevens and no longer than 45 minutes later my tranny blew Stevens asked me to bring it to two brothers, I did and they put a used tranny in it. 2 days later from the used tranny being installed that one blew also. At that point they sent it out for a rebuild tranny. It was fine. A week later from that ordeal I called Stevens and told them that my brakes were grinding already and my step bars were extremely loose and one of my children are going to get injured. After the used car manager which is a total p**** said too bad we aren't responsible. I called the manager at 112 and he had two brothers put a bandaid on it. Literally. Two brother's instead of doing the right thing because they didn't want to lose the account, they put wood shims behind the step bars for a very temporary fix and only changed one side of the truck for brakes. Now here we are about 3 months later, all the brakes are shot, wood shims fell out and I only put roughly 3k miles on it. They are a joke!! Never deal with Stevens or two brothers. My next step will be to put a complaint in with the BBB and also take an ad out on the local paper about the way these 2 businesses work. Thank you for reading James. If anyone else wants to get involved and has also been screwed over by both or either business please contact me:
[email protected]
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July 2021 by Taina G.
Awesome place to go for your car service. I've been here so many times for my oil change car service. guys are quick and professional service given all the time.. best prices .best,carrie
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June 2021 by Umut Toker
Went for a oil chance. Quick service, friendly employees, and fair price. What else do you want ?
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June 2021 by ADAM Buchanan
My girlfriend and I dropped her truck off after getting run around at original dealer. They said they would fix everything(Engine) main problem. So 90 days later almost 4,000 miles later and 3 tickets 1 in Far Rockaway NY. Still jave some issues.
