Zippy Shell

Most Recent Comments

• February 2024 by Tasmia Haque
  Zippy Shell’s service is very very poor. Rethink before using their service. They don’t deliver the moving box/containers on time and will make several excuses to make money out of your pocket.
• January 2024 by Aeda Belmontes
  Zippy Shell was beyond my expectations in all aspects of my relocation. Their commitment to quality as well as their speedy work and pleasant manner of conduct, sets their company above the rest. From beginning to end, Zippy Shell made the move a breeze and I would highly would recommend them due to their professional and prompt service.
• January 2024 by Marcus Castle
  Zippy Shell's movers are movers with a mission – their mission being to make your move seamless and stress-free. Their expertise, friendliness, and commitment to customer satisfaction turned my move into a positive adventure.
• January 2024 by Antiny Gater
  Zippy Shell's moving team is a breath of fresh air in an industry that can be overwhelming. Their proactive approach, reliability, and friendly demeanor make them a standout choice.
• December 2023 by James Lopez
  I recently used Zippy Shell for a local move and I couldn't be happier with their service. The team was absolutely fantastic - they packed up all of my belongings with care and made sure that everything was transported safely. They were efficient and professional throughout the entire process. I highly recommend Zippy Shell for anyone in need of a moving service.
• December 2023 by Pablo Lola
  Zippy Shell made my local move a breeze! Their efficient team packed and transported everything safely. Highly recommended!
• September 2023 by Angie Bryant
  Choosing Zippy Shell was a game-changer for our local move. Their crew's attention to detail and efficient handling of our belongings left us impressed. They turned a potentially stressful day into a smooth operation. Their commitment to quality service and customer satisfaction shines through. If you're looking for movers who genuinely care, Zippy Shell is the answer.
• June 2022 by Ari D.
  WORST moving experience!! My girlfriend and I hired them for a long-distance move from PA to NY. The salesperson promised us that the shell will be delivered to our apartment and be unloaded from there, however, after they already charged us the second payment, they said they would have to do a “loose unload” where they unload the shell (while cutting open our lock that we put on the shell) and load it into a truck and then unload the truck again at our apartment. We hired Zippyshell to decrease the amount of unloads we do so our belongings do not break. Zippyshell gave us multiple excuses as to why they had to do the “loose unload” (which was not in the contract we signed) but they did not care. Also, we woke up at 7am to go to the warehouse in LI to unlock the shell for the movers. If that wasn’t frustrating enough, they took over a week to get us our COI correctly and delivered it on the morning of the move. And as a warning, the customer service department is absolutely useless and will tell you that they put an “urgent” request and still take time to get back to you. The company has been an absolute nightmare while moving and highly recommended that people look elsewhere for long-distance movers.
• May 2022 by abdoul karim Konate
  HORRIBLE SERVICE. Long distance move from LA to harlem NY. The company is not upfront with their extra fees. We were supposed to have our stuff delivered today between 9am and 12 after it has been seating in a warehouse for about a week. The movers called to confirm and let us know they were on the way to get the stuff. Then, just about an hour after than zippy called to cancel the delivery. We have been leaving on the floor for about 10days now. With all the surprise fees we got, this was the most painful. The lack of clear communication from zippy is the most upsetting part and now we are left with the only option of hiring our own movers to go get our stuff.
• February 2022 by Stephanie Alvarado
  Absolutely the WORST COMPANY. My container was scheduled for delivery on Friday... called all day foran eta and was told by 7 different people on thephone that it was coming and would be there by8pm. At 6pm I received a text message that mydelivery was rescheduled to Monday. What?!? Wellit's Monday and I've been calling for an eta andguess what? No answers. Still don't have mybelongings. I'm in a home without furniture andcannot even get a hold of anyone. My husbanddrove to the Hauppague, NY location since theirlocal number isn't posted anywhere and guesswhat?! It's closed. Not a person or vehicle in sight.Where is my container? Please do not use thiscompany. Absolutely the WORST COMPANY.
• January 2022 by Megan Hughes
  I used them for our recent move and initial drop off of the container was HORRIBLE first off they did not call to see where the container would be dropped off and proceeded to say the “only place” was taking up 4 spots because they did not load the container on the truck correctly. Was then told if I needed to put it else where they would have to come back another day.. obviously not an option when you are moving soon. Then I got charged a fine from my apartment as a result of the container taking up multiple spots. I have called multiple times to get the fine refunded and was told there was nothing they could do and it was not their fault. So screw this company and I would have rather used pods. Do not book with them.
• September 2021 by Emily Sedgwick
  This was an absolutely horrible experience that added stress and uncertainty to our move. None of the original details were accurate. We were expecting a call from Zippy shell/the container on the websites, so we planned accordingly with our neighbors and when the pack-rat driver arrived, he pulled out the cable lines from our neighbors and then would not position himself in an appropriate spot until we pleaded with him and gave him cash. THEN the shell was not picked up the day that we were told in fact it was picked up two days later which delayed our move, upset our neighbors, and cost us more money. THEN I was told the shell would arrive at our destination in 10 - 12 days. However it took over a month and every time I called to find out where the container was there Zippy shell representative had no idea and told me she would email me that evening with details. It took 4+ of these conversations to finally figure out where the container was. I am beyond upset with this service and I will make sure to write reviews and tell people that I feel scammed and taken advantage of. This is not the way to do business.
• January 2021 by Zobeida
  I would like to share my experience with the world concerning my cross country move. I don’t usually write horrible reviews, but this story needs to shared. From the beginning to the end this company zippy shell did not support us as we thought. I have worked with compassionate and understanding places that made sure I always felt supported even when something in the services has gone wrong. I worked in customer service for years when I was younger and know what it’s all about. Now, I’m a social worker and know how I should get treated. Firstly, I was told my things would arrive at my destination in TWO weeks, they didn’t call me regarding a delay. I didn’t get my things until a month and 2 weeks later. I waited to call, and they NEVER called me. Without receiving my things yet. Randomly, They proceeded to take insurance money out of my account without my authorization at 1 am. They did this because they were watching out for themselves. That’s when I called, after a month of waiting in a whole other state. Imagine this, my family didn’t have their things (clothes, shoes, furniture, food, documents) in a whole other state for a month and 2 weeks and these people (Zippy) didn’t call to tell us nothing ! That stung ! Lastly, they put all my things in the wrong container (at the origin) and didn’t inform me until my stuff was at it’s warehouse destination. They called me and tried to reimburse me 100$, my wait was worth 100$ people? For a 5000$ move lol. They said if they couldn’t switch my things out into another container that fit the moving truck, that I wouldn’t get my stuff for another month. The manager still offered me 100$ reimbursement for this heartache I was suffering! The levels of stress my family and I faced were unimaginable. We were already terrified of moving so far, and these people made the experience so much worse. Without any choice, We agreed to have our things removed for a faster move! They had to take all my stuff out at the warehouse (far as hell from my house) to put it into the right container. They didn’t have a supervisor at the ware house, so my family had to drive 40 min out to supervise the transport of our things from one container to the other. Because the containers are not air controlled, Our things smell now from being there for so long. We always had to call them, they never called us. We were treated less then and not treated like a priority until we had to stand up for ourselves! The structure of this company is horrendous. We called and called for compensation, for a 5000$ move and guess how much they gave us back? After we called a billion times and waited more then a month? Chump change ............. these people are unprofessional!Service: Out-of-county removals
• November 2020 by Zobeida Montilla
  I would like to share my experience with the world concerning my cross country move. I don’t usually write horrible reviews, but this story needs to shared. From the beginning to the end this company zippy shell did not support us as we thought. I have worked with compassionate and understanding places that made sure I always felt supported even when something in the services has gone wrong. I worked in customer service for years when I was younger and know what it’s all about. Now, I’m a social worker and know how I should get treated. Firstly, I was told my things would arrive at my destination in TWO weeks, they didn’t call me regarding a delay. I didn’t get my things until a month and 2 weeks later. I waited to call, and they NEVER called me. Without receiving my things yet. Randomly, They proceeded to take insurance money out of my account without my authorization at 1 am. They did this because they were watching out for themselves. That’s when I called, after a month of waiting in a whole other state. Imagine this, my family didn’t have their things (clothes, shoes, furniture, food, documents) in a whole other state for a month and 2 weeks and these people (Zippy) didn’t call to tell us nothing ! That stung ! Lastly, they put all my things in the wrong container (at the origin) and didn’t inform me until my stuff was at it’s warehouse destination. They called me and tried to reimburse me 100$, my wait was worth 100$ people? For a 5000$ move lol. They said if they couldn’t switch my things out into another container that fit the moving truck, that I wouldn’t get my stuff for another month. The manager still offered me 100$ reimbursement for this heartache I was suffering! The levels of stress my family and I faced were unimaginable. We were already terrified of moving so far, and these people made the experience so much worse. Without any choice, We agreed to have our things removed for a faster move! They had to take all my stuff out at the warehouse (far as hell from my house) to put it into the right container. They didn’t have a supervisor at the ware house, so my family had to drive 40 min out to supervise the transport of our things from one container to the other. Because the containers are not air controlled, Our things smell now from being there for so long. We always had to call them, they never called us. We were treated less then and not treated like a priority until we had to stand up for ourselves! The structure of this company is horrendous. We called and called for compensation, for a 5000$ move and guess how much they gave us back? After we called a billion times and waited more then a month? Chump change ............. these people are unprofessional!
• November 2020 by Zobeida M.
  2 minutes ago I would like to share my experience with the world concerning my cross country move. I don't usually write horrible reviews, but this story needs to shared. From the beginning to the end this company zippy shell did not support us as we thought. I have worked with compassionate and understanding places that made sure I always felt supported even when something in the services has gone wrong. I worked in customer service for years when I was younger and know what it's all about. Now, I'm a social worker and know how I should get treated. Firstly, I was told my things would arrive at my destination in TWO weeks, they didn't call me regarding a delay. I didn't get my things until a month and 2 weeks later. I waited to call, and they NEVER called me. Without receiving my things yet. Randomly, They proceeded to take insurance money out of my account without my authorization at 1 am. They did this because they were watching out for themselves. That's when I called, after a month of waiting in a whole other state. Imagine this, my family didn't have their things (clothes, shoes, furniture, food, documents) in a whole other state for a month and 2 weeks and these people (Zippy) didn't call to tell us nothing ! That stung ! Lastly, they put all my things in the wrong container (at the origin) and didn't inform me until my stuff was at it's warehouse destination. They called me and tried to reimburse me 100$, my wait was worth 100$ people? For a 5000$ move lol. They said if they couldn't switch my things out into another container that fit the moving truck, that I wouldn't get my stuff for another month. The manager still offered me 100$ reimbursement for this heartache I was suffering! The levels of stress my family and I faced were unimaginable. We were already terrified of moving so far, and these people made the experience so much worse. Without any choice, We agreed to have our things removed for a faster move! They had to take all my stuff out at the warehouse (far as hell from my house) to put it into the right container. They didn't have a supervisor at the ware house, so my family had to drive 40 min out to supervise the transport of our things from one container to the other. Because the containers are not air controlled, Our things smell now from being there for so long. We always had to call them, they never called us. We were treated less then and not treated like a priority until we had to stand up for ourselves! The structure of this company is horrendous. We called and called for compensation, for a 5000$ move and guess how much they gave us back? After we called a billion times and waited more then a month? Chump change ............. these people are unprofessional!