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November 2023 by negussie tsadkan
In 45 minutes I was able to identify and negotiate a deal. And the sales consultant offered me to take the car for a weekend testing drive. On my return from test driving the car, I was able to sign the final deal. The sales consultant Ed Mello took the time to demonstrate the many new features of a new car. Further, introduced me to Joe Sproule who showed me more features and their functions in detail. They were courteous and professional.
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November 2023 by Paul Nersinger
Craig “Semlo” Holmes always goes above and beyond to help make a fair and equitable deal. I appreciate his honesty and willingness to work with me and my wife to make a deal that is a win/win for all parties.
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November 2023 by Barbara Smith
Always best customer service and I love that you get a text on your phone that states your vehicle is almost done with what you wanted them to do. All are courteous and respectful. I have gone to dealerships where I purchased vehicles and didn't like any of them as well as Hoselton's.
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October 2023 by Mary Norman
Tim and Austen made my latest Nissan lease experience so easy and effortless. This is at least my third lease from Nissan Hoselton (I have lost count), and I will keep coming back. The professionalism, knowledge, and friendliness of each employee is an asset to your dealership. Thank you!
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October 2023 by Melissa Kathan
Craig at Hoselton Nissan made the car buying experience painless! This was my first time buying a car on my own, and I was dreading the process. Craig made it so easy. He explained the cost breakdown, the different options I had, and got me a great deal. My parents have been buying from Craig, and we will all continue! Thank you, Hoselton and thank you, Craig!
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October 2023 by Chloe Rolph
I live in Ontario, Canada and contacted Hoselton Nissan in hopes they would sell me a part that costs almost 5x more in Canada. I had contacted other dealerships in NY state earlier that day with my request and was dismissed and feeling defeated, so I was over the moon when I talked to Darren and he was knowledgeable, willing, and so helpful coordinating the sale and shipping. After a few emails and phone calls, and less than two weeks later, the part was installed by my local dealer and our Leaf was back on the road. Huge thanks to Darren and Cory for all your help and kindness!
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September 2023 by Donna Russell
What a great experience when trying to sell my Toyota RAV 4. Gwen and her team were great to work with. I would recommend Hoselton to anyone buying or selling a vehicle!
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September 2023 by Erin Martinovich
I am grateful for the relationship I have with the service team. From the ease of making an appointment, to the care they show my vehicle, the quickness that the service is completed, and the fact that they don't try to foist unnecessary work when my vehicle is in for service. I trust them to do right by me.
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September 2023 by jonf1123
Everyone I have met at this dealership has been great, and my sales rep Billy was awesome. He was a very easy and considerate guy to work with. I never felt like he applied any pressure to purchase a vehicle and his communication and insight made me feel very comfortable with this whole experience. I would highly recommend anyone I know to come talk to him and join the Nissan family.
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August 2023 by Joel Durham Jr
This review is long in coming. Better late than ever!About 3 weeks ago I least a 2023 Nissan Sentra from Craig Holmes at Hoselton Nissan. With his amazing help and assistance by the rest of the crew at Hoselton Nissan we got it to an agreeable price point and deal in which the numbers worked mutually.Craig was also concerned with keeping me comfortable because I'm disabled with chronic nerve pain. During the uncharacteristically busy Wednesday at Hoselton I was, I admit, they're longer than I would have placed to be, but the staff was concerned as one about my comfort. I also got a very comfortable vehicle, this being the first time I drove a Nissan of any sort. The bucket seat is outstanding! I'm still learning the bells and whistles but so far everything about driving this vehicle has been fun and I'm getting an average of about 32mpg mostly in the country. On highways without any lights or stop signs I get around 38.Bottom line is, I can't say enough good things about the car or the staff, especially Craig. He went out of his way to set up as much as he could before even had to show up for the test drive. Thanks to everyone who helped with the first pleasant dealership experience since buying my very first vehicle from a dealership about 20 lifetimes ago. I'm the guy who rolls his eyes and walks out of dealerships when I know for a fact the deal is unfair, and at Hoselton Nissan I never felt and he need. As I said to Craig, he is the first dealer I've trusted since that very first one all those years ago.
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July 2023 by Lee H
Very disappointed. Rain guard was supposed to be fixed before I picked up the car...it wasnt. When I complained I was treated like I was lying. The interior wasn't clean...mat had a huge stain..best they offered was for me to purchase a new mat! None of my calls were returned. Made my 1st payment which was $40 more than I agreed to. I paid cash for 80% so my payment fit my budget. Never again...and due to my treatment by this company I will never return...might even sell the car
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July 2023 by TE Slavin
The sales adviser was great and explained what my car needed throughly. The only thing I was disappointed in was 1. I didn’t get the discount for a certain dollar amount spent… ie: Summer Savings event from the email and flyer we received in the mail. According to what we spent, we should’ve gotten a credit in the amount of $60 since we spent over $400.2. A side marker bulb was less than $5 but cost $48 to replace for labor??? My husband could’ve done it and saved us money. All in all we are happy with the work but think we got charged about $100 or more too much.
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June 2023 by Olivia Vetter
I may have been a little over the mileage on my warranty, but I had come here 5 months ago and not bought a car off the side of the road to prevent problems. The car's transmission was about to bust and the arms ball joints were loose; altogether $7,400 estimate. They fixed the transmission no cost, I understand the ball joints to some degree and those will be my responsibility. They did me a big favor by not throwing technicalities at me and I appreciate them.
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June 2023 by Cecilia Mulkin
Dan was amazing to work with. He was understanding and helped me to find what I wanted that was within my price range. I’ve always enjoyed the friendliness and customer service at Hoselton. This will be the fourth car I’ve gotten from a Hoselton dealership.
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June 2023 by Ben Java
Thanks to Jared & Ryan for their communications! I was able to get right in and they fixed my tires pretty quickly - didn't even have to schedule an appointment! Prices were reasonable and hoping to do business soon again!
