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January 2024 by Chad Dudley
Rochester Bath & Kitchen was great to work with. We had them do the tub in our upstairs bathroom a year ago, and had them do our kitchen this year. We were very pleased with their work and their cleanliness throughout. Communication was very good, and their workers are very knowledgeable. I would, and have recommended them to several people.
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January 2024 by Mark Wyman
We heard nothing but great things about Rochester Bath and Kitchen from friends who used them for both kitchens and bathrooms and decided to give them a try for a (almost) full kitchen remodel. Lights, cabinets, granite countertops, sink, stovetop, etc. We opted to keep the existing tile floor and install the backsplash ourselves. Many changes required half the kitchen to be stripped to the studs to remove old soffits and lighting.The design process went very smoothly, having many options to choose from that met our house's style. We were able to quickly settle on some great looking cabinets, and able to model previews to feel comfortable with what we chose.It took a while for all of the ordered items to be available for an install, but we were not in a hurry.The work the small install crew did was highly professional. Top notch craftsmanship. (I've never seen such perfect trim work) They cleaned up at the end of the day and prevented dust and dirt in the rest of the house by sealing off the work area. Zero issues or complaints with the result! Very happy with how everything went and how it looks.
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January 2024 by Sue Daley
Rochester Bath and Kitchen did a great job installing my new bathroom vanities. If you are looking to do a project in your home I would highly recommend them. I will be going back after the 1st of the year for possibly another project.
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December 2023 by K OBR
Great experience selecting all the things necessary for our bath remodel. Don is a great listener and provides excellent input on the items we needed.It is so helpful to have a selection of larger pieces...easy to choose from.
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September 2023 by mary overfield
Having had several remodeling projects done to our home that we have owned for 23 years, we can confidently recommend Rochester Bath & Kitchen (RBK) for your kitchen and/or bath make-over. There are several aspects that set RBK apart from other contractors that we have used over the years. First of all, RBK has outstanding craftsmen who left us with the highest quality of work we have had done to our home - hat tip to Brian, John & Matt, who are all excellent tradesmen. In addition, as inconvenient as the home remodeling process can be, RBK made our kitchen remodel as seamless as possible. My husband works from home full-time and it was easy to have the RBK team working in our home because they are a hard-working, professional group. RBK stayed to the schedule we were provided when the project began, gave us daily updates on the process and progress of the job, asked for our input as the project moved along, and readily made necessary adjustments or changes quickly & efficiently to keep the project on track for the duration of the job. The crew would do a thorough clean up at the end of each day so we could continue to live comfortably in our home during the remodel. Finally, RBK worked with the various vendors (cabinet company, surface vendor, etc.) to coordinate delivery of supplies & installation of all aspects of the project in a timely fashion. We could not be happier with the end results - the quality, design, installation & finishing work are top-notch because RBK has a keen attention to all the details. Our only regret is that we didn't have RBK remodel our kitchen sooner! I have included some after & before shots of our kitchen project. We highly recommend RBK for any kitchen and/or bath projects in your home - you will not be disappointed!Services: Install flooring
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September 2023 by Amy Davison
Rochester Bath & Kitchen is amazing. They gutted & renovated 2 bathrooms. Wayne was our foreman. He was soooo knowledgable & skilled. Very organized & able to problem solve. The crew was responsive & on time each morning.They worked each day & completed job expediently.HIGHLY RECOMMEND if you want a quality job.Services: General construction
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September 2023 by Paul Maxwell
Planned and booked our master bath renovation in October 2022. That was a very positive experience. We were then booked 10 months out, for August 2023. We started right on time, as planned. They were good in communicating the week before start date, and arrived as promised. Flexible and collaborative as we dealt with a last minute complication ( surprise! yellow jacket nest in the wall!) We completed it, as promised, within 5 days of (actual) starting. All the special order plumbing pieces, fixtures, cabinet, countertop were as ordered and ready as needed, no delays or shortage issues. Professional, friendly, good communication all the way thru, very careful to work clean and tidy, They left everything clean every day at end of day. Was it expensive? Yes. Do I believe I could have had same satisfactory experience and somehow saved significantly elsewhere? Probably not. Do I recommend them? ABSOLUTELY, without reservation. Very happy, no post departure problems or concerns.Services: Tile work installation
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August 2023 by Michael Rhoda
Great work by the entire team at Rochester Bath and Kitchen, from design to scheduling and install. We had our entire kitchen remodeled, and the whole process was very smooth from beginning to end. They are very attentive and detail oriented, and make sure that you are fully satisfied. Fully recommended!
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August 2023 by Milla Shusterman
Want to provide a positive feedback for a representative of Rochester Bath and Kitchen Remodeling. Her name is Noelle. Suggest to ask for Noelle when making an appointment. We have met with 5 different reputable companies, and Noelle is clearly the best among all the representatives we have met with! She is a great listener, quickly understood our needs and budget, offered new ideas and options, was very helpful and informative during our visit at the company showroom. Noelle is not pushy at all, but she gave us as much time as we wanted. While a decision on remodeling is typically stressful, it was a pleasure working with Noelle, she is very nice and friendly.
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June 2023 by Amy D
Rochester Kitchen & Bath Remodeling is amazing. They remodeled 2bathrooms in May 2023. Wayne was the foreman who is so000knowledgable, skilled, very organized & able to problem solve. There was atight crew that was responsive and on time each morning. They completedthe job expediently.Highly recommend if you want a quality job done.
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May 2023 by Nancy Fenske
4/10/23 I had a walk in shower installed. Excellent job. I rate them 10 out of 10. Sloped ceiling was not a problem for them. They took out the old tub and fixed the gap between it and the floor. They plunged my drains, fixed the tiles that had to come out and left my bathroom and hallway clean. Awesome job. I would refer everyone to them. Nancy in Irondequoit
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April 2023 by Melisa Mullin
Rochester Bath and Kitchen is a top notch organization! No matter who we worked with everyone friendly, professional and respectful. There was even a hiccup with one of our countertops and we are getting a replacement. There was no push back that it was something we did nor were we made to feel like we did anything wrong. I would recommend them to anyone looking. Our bathrooms look amazing and I still can't believe it's mine! I Love it!!Service: Remodeling
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April 2023 by Nancy F
4/10/23 Awesome job and did far more than expected. My ceiling is rounded and it was not a problem for Jason and Steve S. Old tub extended out more than my flooring and they fixed that. They snaked out my drains and caulked my sink area too. Clean up was fantastic with nothing left to even tell they were here. I would recommend them to everyone as the job was a 10 out of 10. ***** in Irondequoit
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April 2023 by Jim LeBlanc
We've had Rochester Bath and Kitchens remodel our kitchen and master bathroom. We were highly satisfied with the design help and professional installation. They completed both projects quickly and cleaned up every day. It was nice to see the products and options in one place. Very responsive service after the job was complete on minor issues.Service: Remodeling
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March 2023 by Laurel Drach
Rochester Bath and Kitchen recently renovated my main bath and powder room. From day one, this Company's customer service was exemplary. They exhibit old fashioned customer service. Dan was very informative when I was choosing the fixtures (so many choices!) and did not try to upsell. Becky and Jim were helpful and pleasant when I called the office with questions before the installation. The installers were very skilled and accommodating. They were also respectful of my home and condominium complex. My new bathrooms are absolutely beautiful! A big thank you to Dan, Jeff and Rich!Service: Remodeling
