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June 2023 by Pierce Webb
Telephone answering service is unbelievably slow! Once one finally makes a connection, staff is helpful and totally satisfactory.
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June 2023 by Diana G
Been a pharmacy customer here for over a decade, and have had the pleasure of getting to know many of these Pharmacy employees personally. The honest truth: working quietly behind that counter are some truly remarkable, sincere, caring people.Many places greet their customers with a smile. Here? Smiles are a given. Their trademark greeting style is more complex: smiles, welcoming body language, a patient tone, and perhaps most notably of all: unwavering amounts of kindness & compassion.The personalized and dedicated service I’ve received time and again at this location is unmatched and unparalleled by any other pharmacy. Associates going out of their way to keep me updated on all manner of things, offering help when my GP was away & I needed an on-call doctor, or simply taking an extra step when they notice a way to help me save insurance paperwork.Straight up: most pharmacies will serve you. many may even care for you. but Fairport Rd Wegmans Pharmacy is like…less retail drugstore operation. And more: “local group of friendly faces who will welcome you by name & always be looking out for ways to help you, even behind the scenes.”If you ask me? That’s the definition of a selfless love <3 Thank you all on team Fairport Road, for your many years of kindness, laughter and incredible service!A special thanks to Ming, who stayed late tonight helping me get an Rx ready, even though I ran in 5 mins before closing!! You are a gem!Scott (the handsome devil!) Giovanni (much the same as Scott lol but this young man is going to change the world someday!) and of course, my dear Nicole. I will always remember your kindness. THANK YOU!
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April 2023 by Peggy Morgans
The pharmacy staff was SOOO helpful to me in finding/re-filling my mother's prescriptions.
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April 2023 by Kristy W
Always quick to fill my prescriptions, and I get my yearly flu vaccines (and other vaccines) there.
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November 2022 by Mary-Beth Rumble
Always fast and friendly service! Thank you!
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September 2022 by Jacob
Slow, incompetent. They have had to tell me to come back in 15 minutes and then to come back in 20 and still not being ready and that wasn't the first time. Answering service repeats the same usless messages. Answering service is so slow with options it hurts. Phone number was wrong on Google I don't need covid advice I need my medication. Pharmacy does not appear on Google maps as a pin.
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November 2021 by Alex Turner
Always a pleasure to work for. Great customer service!
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May 2021 by Sarah Lafountain
Best store ever to shop at
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April 2021 by John French
Live w in 4 miles of 3 Wegmans. Love this old school one
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July 2020 by Todd Backus
BEST. STORE. EVER.
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May 2020 by Eli Bowen
I was in the Fairport Marsh Rd store last night about 9-9:30. There is a big sign saying customers must wear a mask. I was wearing a mask.
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January 2020 by Sarah Wright
They're always very nice and prepared. Especially Scott, he's a boss.
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October 2019 by Maryann C.
The system did not have my prescription in their system even though it had been filled several times. I had to call and talk to someone and they said they would let me know when it was ready. They never did.
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April 2019 by Lisa Locaputo
For a smaller Wegmans pharmacy, they are very organized and efficient. While living in Webster, we had problems with Holt Road Wegmans pharmacy every time we went in there. Also, the Pharmacists are very thorough in alerting regarding drug interactions and potential side effects not listed on the medication. I love this store.
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March 2019 by Elizabeth Stanton
I always have a good-great experience, very friendly!
