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November 2023 by James Pastore
Jamaule And Marcus. Two of the best guys that I have ever worked with. Great company, great staff. They need 10 stars with these guys...!
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November 2023 by Alyssa Castellano
Jamule and Marcus were super helpful with setting us up. They supplied all necessary information super clearly and answered all questions we had.
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November 2023 by Lorin DeRosa
I've been storing at this facility for years now, I've always found the staff very accommodating, friendly and professional. It's always clean and plenty of carts are available even when busy. I feel welcome and cared for and highly recommend this location! Marcus and Jamaule are are especially devoted to helping in every way.
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October 2023 by V P
I recently had the opportunity to use Safeguard Self Storage, and I must say, I was thoroughly impressed. From the moment I walked in, I was greeted by friendly and knowledgeable guy who made the entire process seamless.The facility itself was clean, well-maintained, and secure. I felt confident leaving my belongings there knowing that they would be safe and protected. The storage units were spacious and easily accessible, with wide hallways and well-lit areas.Jamaule was exceptional. He was always available to answer any questions or concerns I had, and they went above and beyond to ensure that I had everything I needed.One aspect that really stood out to me was the convenience of accessing my storage unit. The facility had extended hours, allowing me to access my belongings at a time that was convenient for me. The process of entering and exiting the facility was quick and hassle-free.Overall, my experience with Safeguard Self Storage was excellent. The facility was clean and secure, the staff was friendly and helpful, and the pricing was fair. I would highly recommend Safeguard Self storage to anyone in need of a reliable and convenient storage solution.
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October 2023 by Annie C
Today I closed my storage unit after being with Safeguard Self Storage for 3 years. During the 3 years with Safeguard, all personnel I've dealt with had been very professional and nice. The facility is clean and there's indoor parking. I want to give a big thanks to Marcus who assisted me today. He made closing the storage very simple.
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October 2023 by Chris Francis
Had a wonderful experience during our first time setup . Marcus and Jamaule were super personable and explained everything in detail and answered all our questions. Highly recommended.
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September 2023 by Alyssa Moreno
I recently visited this storage facility and the experience from the very beginning did not disappoint. Among entering, my aunt and I were immediately greeted by Marcus. Marcus’ positive attitude, knowledge and presentation of our options, as well as his patience reassured us that this facility was the right fit for us. It was the facility’s clean conditions and Marcus’ amazing customer service that really made this experience a comfortable one. Thank you for answering all of our questions and thank you to Marcus for reassuring us that Safeguard was our best fit. Keep up the amazing work!
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September 2023 by Noor Ismail
I cannot say enough positive things about the staff here! From day one, my experience has been outstanding. The staff is incredibly friendly and helpful. Marcus and Jamaule took the time to understand my storage needs and recommended the perfect unit size for me. Their professionalism and attentiveness made the entire rental process smooth and stress-free. Thank you so much!
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September 2023 by Ms Allen
Marcus and Jamaule are wonderful at what they do here for their customers. I recommend this storage over any. All my questions were answered and my difficult problem was solved. Jamaule made sure I got the perfect size unit to fit all my belongings. THANK YOU GUYS SO MUCH!
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September 2023 by Gloria Grasso
I'm going to start off with commending Shani for her time and attention to my situation at almost closing time at the east Rockaway location.After being ignored by another coworker she attended to me .I will also mention a big shout out to Marcus who is often there in the evenings and helps me with my panicking moments of paying my bill. The fees and dates definitely need work .These 2 managers are ones that should be recognized. Hand up! Gloria
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September 2023 by Natasha Carter
Marcus is one of the greatest managers East Rockaway has had since the last one was there, two years ago. There's nothing that I can ask that they can't answer. I truly appreciate the manager and assistant manager and pray they stay longer than the others. Thank you Marcus and Mr. J (new asst. Manager) you have a long lasting client.
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September 2023 by Jballot85
Just rented a unit here this morning. Jamaule and Marcus were very helpful. Explained to me all of the features of the unit and the pricing breakdown. Building and storage spaces are very clean and well kept. I feel safe storing my stuff at this location. Thanks again Jamaule & Marcus!
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June 2023 by Shaila Diaz
Tjader was extremely helpful! She helped us in time and she made sure everything was perfect for my needs! Would definitely recommend.
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June 2023 by Matthew Gardener
Jada at the East Rockaway location is ABSOLUTELY FANTASTIC. She helped me determine which size is right for us and gave insight on dimensions necessary for our storage. Absolutely invaluable and a big reason why I brought my business here
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June 2023 by Carol Sobczak
Tjader at the East Rockaway location was so helpful to me. I called to make a payment and was told the rules had changed and I was no longer able to pay over the phone or online. I don't live in NY and am unable to make payments in person. I was wondering how I'd be able to pay. I called before the office was even open and she answered the call, kept me calm when I was concerned over how I'd pay and then she accommodated me and let me make the payment on the phone. I truly appreciate her assistance. I was panicking and she made everything easier. She truly deserves 5 stars.
