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February 2024 by Billy Boy
I had a slow leak in 6 week old tire. Just needed to be resealed. They put a new tire on and charges my wife 212$. I should have went myself because there was nothing wrong with the tire it just needed to be resealed. The tires were under warranty. Never again at this place. I use to buy 600$ in groceries a month. No more of that.
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November 2023 by David Murphy
I’ve been coming here for years and the guys who work here are top notch. However, bjs really needs to hire more workers. It’s not possible, when you have one man on, to change tires, answer phones, fill propane tanks, and order tires for people walking in all at the same time. What should be a 45 minute tire change turns into 3 hours. It’s not humanly possible and probably unsafe too. Shame on bjs for treating their workers like this and putting them in this situation.
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November 2023 by Graelyn Humiston
They installed my winter tires pretty quickly, considering that they were short-staffed for the number of appointments. More importantly, they saved me from a costly brake repair by pointing out an issue that another mechanic missed the day before.
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October 2023 by Rosanne Son
Please hire someone to help Eric in the tire center. I’ve been coming here for years and every single year it is only him working and trying to do multiple different tasks. As a result, appointments that would likely take 30-45 minutes take 60-90 minutes if not longer which is not his fault.
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July 2023 by Chris Zuti
Desperately needed new tires. Current rating made me skeptical. Called for appointment and quote. Was quoted wrong size which influenced the pricing/availability. Employee named Eric was able to help me get it all figured out and had new tires on my car in no time. Knowledgeable and friendly. May not be the cheapest, but great deals and great employees make all the difference.
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July 2023 by Julia Kane
Very happy with price and service I received from BJs tires.
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September 2022 by Ed Butler
I bought 4 AT tires for my truck. They were the cheapest price for the tires I wanted. I arrived 20 minutes early for my installation appointment, the guy took me right in and I was out quickly. The tires were balanced and no wobble at all. I'll definitely come back here again.
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April 2022 by chriatian flett
Paid to have my tires installed and balanced. Tires were installed quickly but staff failed to balance them resulting in my car shaking uncontrollably when I went back to the service center and explained in detail the issue I was experiencing my car was looked at and my back two tires were balanced. I was told I was good to go. On my drive home I noticed my car was shaking once again at that point I was not going to return to the tire center a third time. I paid another auto shop to balance my front wheels, I will be filling a complaint hopefully this issue is resolved. Don’t waste your time or money at that circus they call a service center
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November 2021 by Dorcas Rodriguez
BJs needs to pay fairly and hire more people so phones are answered and appointments are made. I have over a dozen other options for buying new tires and my first choice was BJs but you can work with limited staff.
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March 2021 by Chad Indivero
Stay away! They tried to sell my mom 4 new tires... She had a nail in the center of the tire, her car had 6000 miles on it... All it needed was a patch... And this place tried to sell her 500 dollars worth of tires vs a 20 dollar patch!
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March 2021 by Sandra Cisneros
Best deal I could find. Took them almost an hour longer to finish, but for sure best deal in town.
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July 2019 by anthony scala
Visited BJ East Syracuse this morning Had only one cashier open several of the self service checkouts were blinking. Floor Manager very disrespectful. Glad COSCO is here
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May 2019 by Hugh McCurdy
Note: BJ's membership is required.
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May 2019 by Rahul Kumar
Trying to get a service appointment from last 2 weeks. No one pick up the phone at tire department.
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May 2019 by Heather Ruiz
Absolutely WILL NOT answer the phone to make an appointment. Not a good place to deal with if you are pressed for time. Same problem in the fall getting snow tires put on as now trying to change them back. They must be understaffed. I'm going to have to go somewhere else.
