Byrne Dairy and Deli has expanded over the years to include convenience stores with a variety of products such as pizza, deli items, ice cream, and gas pumps. Many locations feature a dedicated deli offering fresh sandwiches, salads, pizza, wings, hamburgers, and hot dogs. Shelby's Donuts, a Byrne Dairy creation, provides fresh donuts and cookies from their bakery in Syracuse, which many customers enjoy, especially those visiting from out of state. While some stores are newer and more modern, others, particularly smaller locations, may feel a bit outdated and in need of upgrades. The inside of these stores can appear dingy, and clutter is sometimes noticeable, suggesting the need for deep cleaning and fresh paint. Customers appreciate the quick service and friendly staff, especially when ordering food like pizza, which is often praised for its quality. Staff members are helpful and accommodating, even assisting customers with carrying food to their cars. The stores also offer a good selection of tobacco products and drinks, making them convenient for quick purchases. However, occasional issues with order accuracy and stock availability have been noted. Despite some shortcomings, many customers find Byrne Dairy to be a reliable choice for fresh, tasty food and snacks, especially appreciating its unique offerings like Shelby’s Donuts and the nostalgic feel of its convenience stores.
