Community Bank, N.A. is described as having a very helpful and pleasant branch, with staff who are supportive and quick to assist during stressful times. The drive-thru employees are always gracious and kind. However, one teller inside was noted as being rude and unhelpful. Customers report pleasant experiences overall, with staff being very helpful in explaining products and setting up accounts. The bank's vehicle loans allow extra payments to go directly to the principal. A noted problem is the challenging street traffic near this branch location.
So far I’ve been pretty satisfied with the service and perks after I opened up a new accounts with them. Only complaint? ATMs are kind of outdated, cash takes a few days to clear when deposited into account rather then instantly like other institutions ATMs.
August 2024
I like having a drive up window close to building. Prefer it much more than a tube.
February 2023
I am basing this on pastvisits, as the bank was actually closedin pm hours on 2/8/23. I dropped a payment in the night deposit box.They are very pleasant at this branch and very helpful. The biggest problem here for me has been the street traffic on this part of theroad. Easier at night.
