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December 2023 by K V.
My car broke down multiple times, the first time only a week after I bought it. The second time the same day I got it back weeks after. The third time about a month after that. Everytime needed a new engine absolutely ridiculous.
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October 2023 by Robby Trumbull
I came to buy my first truck at 19, I had it for 2 days and the transmission failed and I am out of a truck currently still, I would not buy a truck or anything from this dealership. The guy I bought the truck from said they have the best mechanics but my truck had black transmission fluid it it when it had went to the dealer after I could not drive the truck. Very unhappy and they are not willing to help me in any way. I was told good luck by the dealer ship and have not hear word sense then. Thanks Giant auto sales your the best. Do not buy anything from them.
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October 2023 by Terrence Butler
Zak and his crew are amazing. The buying purchase was a succes. Any issues they will glady fix without any feedback. Great service all around the board. Thanks for the Awsome experience.
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July 2023 by Ben Becker
I recently had the pleasure of purchasing a nice 2015 Volvo from this business. Everything went smoothly from start to finish, and I was able to get a fair price. Tanner and Zak are both pleasant to work with and made me feel like a priority. I would definitely recommend this family owned dealership.
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July 2023 by D G
Bought a White 2016 Mercedes e350 earlier this month. Two things, car is great. Great price and amazing car. That's the most important part. However I've never picked up a car that was BELOW E for gas. When I asked them where the gas station was cuz I was gonna run out they said "down the street. So if you want a great deal with an empty tank, go there. I do recommend them.
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July 2023 by Paul Roberts
We bought my wife's car from Giant about 2 years ago and it still runs great. I have both our cars serviced there and Zak and his team are courteous and professional.
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July 2023 by Jordan Carroll
My dad and I came here in January to get a beautiful 2011 mercedes c300. Tanner and Zak were very kind and helped us greatly throughout the process. They are great people and I would definitely buy from them again!
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July 2023 by Jessica Walicki
DONT GO HERE !!Thought I was getting a good deal…got ripped off! I bought the car and NOT EVEN SIX MONTHS LATER there is so many things wrong. Ac, hall joint, tires, gas leak. Don’t let this place rip you off.
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June 2023 by Kyle Rodin
Went there to finance a car for 15,000 with 80,000 Miles on it, they ran my credit witch is pretty decent, they said unless I could come up it 10,000 they can't help me. So I went across the street to Kia of East Syracuse, they hooked me up with a car that was a year newer for 20,000 with only 45,000 miles on it with a 2,500 down payment! This place is a rip off and not worth your time to even stop in!
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April 2023 by Frank Ghia
You can tell Tanner takes pride in his job and the business…brought vehicle in for service, very fair pricing, very pleased with the experienceCount on me being back
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April 2023 by Moja Beba
I bought a 328 bmw last year car still runs like new .zak was really good at first time when I went to look.he fill up my gas tank and gave my first oil change for free.. highly recommend and I will still be purchasing vehicles from him ...thank you zak and teamMujo M.
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February 2023 by Josh Adams
bought a 115,000 mile 2014 mercedes e class from here, not even 3 months go by, complete electrical failure of every component that you could think of, luckily it was just the heavily corroded blind spot sensors, but don’t be fooled, transmission components and exhaust pieces are corroded and need replacing as well. it’s not a good german without an oil leak right? 4 of the 8 brake light bulbs are out and to really top it off, because i was fool and didn’t examine the car thoroughly before purchasing, i didn’t notice the rear diffuser slightly hanging off the bumper or the two rear tires with awfully applied plugs in them!!! very unsafely on the sides of the tires!!! really unbelievable i’ve never heard of a dealer selling a car with plugged tires, i would highly discourage anyone from purchasing a car from here, i was scammed unbelievably bad
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January 2023 by Pete Jennings
I was recently searching for an Audi Q5 and saw one pop up at Giant Auto Sales online. I have had no previous experience with them, but I have to say that they were a pleasure to do business with. Upon arrival to see the car Zak was hesitant to let me test drive it as he stated there were some issues that they had not been able to take care of yet as the car had just recently arrived there. I drove it around the parking lot and was assured that the issues would be rectified. So I made the deal and Zak made it super easy and pleasant. A week or so later(even with the Thanksgiving holiday that week) Zak called and said the car was ready. I went to pick it up and was thrilled with how it looked(on the outside) and drove. The interior had not been detailed as their employee that performed this function had unexpectedly quit. Zak agreed to fix one last interior item the following week. He called when the part came in and then when the car was back there, he detailed the car himself. WOW..... who does that.... go the extra step to make the customer happy. Kudos to Zak and all his crew at Giant Auto Sales. You have a customer for life.
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December 2022 by Devon Holmes
My fiancé needed a new car so we decided to check this place out. He found a car he liked, we were told everything would be replaced (like the battery) before he took it home. Not even a month after he had the car there was issues. He’s brought it in a few times and kept being told nothing was wrong. The other day he decided to get an oil change at another place and was told that the battery is horrible condition and clearly WASN’T replaced. It needed to be changed ASAP. Reminder, they told us they were replacing things, which included the BATTERY. Before he got it changed at the other place, he called here and asked if they would do it. They quoted him $300 to change it... Being furious is an understatement. Will never go here again.
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October 2022 by Stefan C Cherciu
Couldn’t be more comfortable with our decision to buy the car from Zak. Great service, I recommend this dealership!