Once Upon A Child in Syracuse is a very organized and neat store with a great selection of gently used kids' clothes, shoes, toys, and baby gear. It is always clean, with items divided by theme, season, and size. Many customers report it saves money and offers stylish finds. The staff is generally noted as friendly, though some reviews express a wish for more consistently friendly service. A common observation is that the store can feel very packed, especially on weekends, leading to a desire for more shopping space. Overall, it provides a wonderful experience for finding kid essentials at reasonable prices.